Silverfast not playing nice

Problems with OSX 10.x

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Joined: Fri Jan 13, 2017 10:45 am
Scanner: EPSON gt x 830

Silverfast not playing nice

Postby Shayne » Fri Jan 13, 2017 10:51 am

Mac tower running sierra , EPSON gt x830 , program gives me the message that it can't find my scanner and not to use external USB which I am not it's plugged into the back . I've updated everything I can find to update . And I am using the demo to evaluate the program. Three hours later I'm ready to return the scanner and try the canon 9000 mk2 .. any ideas , my computer does recognize the scanner and it shows up in viewscan ..

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Re: Silverfast not playing nice

Postby LSI_Ketelhohn » Wed Jan 18, 2017 4:21 pm

Dear customer,

The gt-x830 unfortunately is not supported by SilverFast at this moment.

Kind regards,

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