We installed the latest silverfast version (6.6.0r4c) to scan with our Microtek SM 9800XL on a Mac Mini with 10.4.11 (Intel Core 2 Duo with 1GB RAM).
When we are logged in as a non-admin user we can not scan from within Photoshop CS4 (plugin import). We can make a prescan preview, but when we make a scan the resulting image in Photoshop ends up as a white image with the dimensions from the scan.
The funny thing is that the preview in the scanning dialog shows the image being scanned and that the standalone version (non plugin) is working fine.
I tried repairing permissions and changing permissions of the plugin folder but no success.
Anyone with the same problem?
SilverFast & CS4 not working correctly as non-admin user
Moderator: LSI_Moeller
- LSI_Ketelhohn
- LSI Staff

- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: SilverFast & CS4 not working correctly as non-admin user
Dear macbofh,
The problem is the Cachefile used to transfer the image from SilverFast to Photoshop.
This file belongs to the administrator and other users can not write to it.
The File can be found here:
/applications/SilverFast Application/SilverFast/SFData.tmp
Change the userrights so that other users have writing rights and it should work.
kind regards
Arne Ketelhohn
The problem is the Cachefile used to transfer the image from SilverFast to Photoshop.
This file belongs to the administrator and other users can not write to it.
The File can be found here:
/applications/SilverFast Application/SilverFast/SFData.tmp
Change the userrights so that other users have writing rights and it should work.
kind regards
Arne Ketelhohn
Re: SilverFast & CS4 not working correctly as non-admin user
It works! Also users with a Remote Homefolder can now scan from Photoshop.
Who is online
Users browsing this forum: No registered users and 1 guest