Silverfast AiStudio slows bootup and shutdown

Problems with OSX 10.x

Moderator: LSI_Moeller


sunbear
Visitor
Posts: 1
Joined: Sun Feb 20, 2011 7:26 pm
Scanner: Plustek OptiFilm 7600
SilverFast Product: Ai Studio

Silverfast AiStudio slows bootup and shutdown

Postby sunbear » Sun Feb 20, 2011 7:32 pm

I have a Plustek OptiFilm 7600 scanner with SilverFast Ai Studio. Since installation, my MacBook Pro (OSX 10.6.6) takes a bit longer to boot up, and noticeably longer to shut down. Dealt with Apple tech support, reset SMC, actually wiped out my HD. After wiping out the drive and reinstalling all my apps except Silverfast, my computer was booting and turning off quickly. I just reinstalled SilverFast Ai Studio, and now the problem has returned. Any suggestions on how to rectify this would be greatly appreciated.

LSI_Moeller
LSI Staff
LSI Staff
Posts: 289
Joined: Thu Jun 03, 2010 8:02 am

Re: Silverfast AiStudio slows bootup and shutdown

Postby LSI_Moeller » Mon Feb 21, 2011 1:47 pm

Dear sunbear,

my colleague was faster than me and posted in the Apple forum:

Have you been able to solve your issue?

Normally SilverFast is not automatically started.
This would have to be changed manually.

It could only be that your Mac initializing the Scanner at this point and is loading the drivers.
But this is a necessary step and could only be prevented if you do not attach the scanner during startup.

Kind regards,
Arne Ketelhohn
LaserSoft Imaging support Manager.

xoox
Visitor
Posts: 1
Joined: Wed Apr 20, 2011 7:24 am
Scanner: Epson V500 Photo
SilverFast Product: SE Plus

Re: Silverfast AiStudio slows bootup and shutdown

Postby xoox » Wed Apr 20, 2011 7:32 am

This also happens to me every time I install Silverfast.

For some reason, Silverfast screws admin-rights in OSX and thereby the driver caches in OSX (kext cache) ... I have no idea why??

You will propably find this error somewhere in the console "Can't create kext cache under / - owner not root."

The following command run in Terminal should solve it:

sudo chown root:admin /

Pls send to Lasersoft, if it helps :-)


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