Silverfast 6.6.0r1 and 10.5.3

[moxou]

Hello
Trying to use silverfast 6.6.0r1 with my new Nikon 8000ED
It work under Nikon Scan
but silverfast crach at start up
my system :
Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: kHW_ATIr520Item, ATY,RadeonX1600, spdisplays_pcie_device, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x7122), 1.3.5
Bluetooth: Version 2.1.0f17, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet intégré, Ethernet, en0
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: WDC WD2500BEVS-00UST0, 232,89 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: TS32GSSD34E-M, USB Mass Storage Device, high_speed, 500 mA
USB Device: Built-in iSight, Micron, high_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., full_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
FireWire Device: LS-8000 ED, Nikon, 400mbit_speed

the crash message
Process: SF Universal [2666]
Path: /Applications/SilverFast Application/.SF Universal/Contents/MacOS/SF Universal
Identifier: com.lasersoft.sfapp
Version: 2.1.4 (???)
Code Type: PPC (Translated)
Parent Process: launchd [171]

Date/Time: 2008-05-29 11:25:44.245 +0200
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 0

Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981

Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858

Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235

Thread 3:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235

Thread 4:
0 translate 0xb815289e spin_lock_wrapper + 90594
1 translate 0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
2 translate 0xb80dfb0b 0xb8000000 + 916235

Thread 5:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80dfb0b 0xb8000000 + 916235

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0xb80bcd30 ecx: 0x00000000 edx: 0x00000003
edi: 0x00000008 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000008

Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate

Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/SilverFast Application/.SF Universal/Contents/MacOS/SF Universal
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb011ce20, 0xb815289e)
0x967ee8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x95f57ea0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
0x95f57c74: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
0x931f9364: /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents : _ReadSchedulerThreadEntryPoint + 5316
0x9683ce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x967ee900 ctr: 0x967ab4b0
r00: 0xffffffd9 r01: 0xf0101c60 r02: 0xa0be6924 r03: 0x00005603
r04: 0x00005403 r05: 0x47868c00 r06: 0x00000000 r07: 0x00000000
r08: 0x0000ff6e r09: 0x00000001 r10: 0x00000009 r11: 0xa0beb9dc
r12: 0x967ab4b0 r13: 0x931f7eb8 r14: 0x931f7eb8 r15: 0x93ec7eb8
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x0015f0ac
r20: 0xa07e7eb8 r21: 0x96037acc r22: 0x96037acc r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0101e58 r27: 0xa0bee3e8
r28: 0x0015f020 r29: 0xa0be6924 r30: 0x0015f054 r31: 0x967ee3e8

Thread 1: (0xb009a83c, 0xb81529ef)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0xc0001bc0: /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer : ___ape_agent + 296
0x9683ce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x967b2360 ctr: 0x967ab430
r00: 0xffffffe1 r01: 0xf0080d90 r02: 0x0000002e r03: 0x00436000
r04: 0x00000006 r05: 0x00000000 r06: 0x00001000 r07: 0x00003303
r08: 0x00000000 r09: 0x00000000 r10: 0xfffffffc r11: 0xa0beb5f4
r12: 0x967ab430 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0xc0011aa4 r18: 0xc0011aa4 r19: 0xc0011aa4
r20: 0xc0011aa4 r21: 0x00000040 r22: 0x00000038 r23: 0x00000000
r24: 0x00436000 r25: 0x00001000 r26: 0x00003303 r27: 0x00000000
r28: 0x00000000 r29: 0x00000006 r30: 0x00000006 r31: 0xc0001aa4

Thread 2: (0xb019ee20, 0xb815289e)
0x967ee8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x95f57ea0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 244
0x95f57c74: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 432
0x95f81050: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : AIOFileThread(void*) + 1072
0x9683ce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x967ee900 ctr: 0x967ab4b0
r00: 0xffffffd9 r01: 0xf0182c90 r02: 0xa0be6924 r03: 0x00005903
r04: 0x00005703 r05: 0x0000003c r06: 0x00000000 r07: 0x00000000
r08: 0x001fc080 r09: 0x00000001 r10: 0xf0182e48 r11: 0xa0beb9dc
r12: 0x967ab4b0 r13: 0x00000000 r14: 0x00000000 r15: 0xa0b00c2c
r16: 0xa0b00c2c r17: 0x00000000 r18: 0xa0b00c2c r19: 0xa0afd878
r20: 0xa0b00c2c r21: 0x96037acc r22: 0x96037acc r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xf0182e48 r27: 0xa0bee3e8
r28: 0xa0afd8ac r29: 0xa0be6924 r30: 0xa0afd8e0 r31: 0x967ee3e8

Thread 3: (0xb0220df8, 0xb8152c24)
0x967ee8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x95f79a18: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnCondition + 136
0x95f57e7c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _TSWaitOnConditionTimedRelative + 208
0x95f795d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnQueue + 276
0x1759bc64: /Library/Application Support/Nikon/MAID Modules/MaidDriver.bundle/Contents/MacOS/MaidDriver : LS4000_EXECUTE_MP(void*) + 760
0x95f77808: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9683ce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x967eea04 ctr: 0x967b673c
r00: 0x0000014e r01: 0xf0284ba0 r02: 0xf0284be0 r03: 0x00005803
r04: 0x00005b03 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0x967ee3a0 r11: 0xa0beb898
r12: 0x967b673c r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa0bee3e8
r28: 0xa0af18cc r29: 0x0089b200 r30: 0x0017ee98 r31: 0x967ee3e8

Thread 4: Crashed (0xb7fff9d0, 0xb80bcd58)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x7b7defd8: No symbol
0x7b8e11fc: No symbol
0x7b66e5f4: No symbol
0x7b6687ac: No symbol
0x7b6684c0: No symbol
0x7b769f28: No symbol
0x7b72072c: No symbol
0x853ca4fc: No symbol
0x853cc9bc: No symbol
0x853d6880: No symbol
0x95e78ce4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE : aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 168
0x95e78bec: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE : dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
0x95e789f0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE : _aeProcessAppleEvent + 216
0x92d9d02c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _AEProcessAppleEvent + 56
0x853d5ea0: No symbol
0x853d011c: No symbol
0x853cd1c8: No symbol
0x853e5d18: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x92e4c650 ctr: 0x92e4c640
r00: 0x7b7defd8 r01: 0xbfffe600 r02: 0x92e40ee8 r03: 0x00000000
r04: 0x61756e74 r05: 0x69616477 r06: 0x00000000 r07: 0x00000000
r08: 0x68f168f1 r09: 0x00000000 r10: 0x00800000 r11: 0xa0af2d04
r12: 0xa0598034 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x000000e2 r19: 0x0000000a
r20: 0xbffff710 r21: 0xbffff0e8 r22: 0xbffff150 r23: 0x1563bcb8
r24: 0xffffffff r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000000 r31: 0x15623990

[LSI_Luebker]

Dear moxou,

did this problem just occur after isntalling the 10.5.3 Update ?
Please try deleting the preference files and repair the permissions of your systems HDD with Disk Utility.

best regards from Kiel,

Thomas Luebker
-LSI- Software Support Specialist

[eubean]

Hello,
I've been having similar problems with the same outcome. I'm using Photoshop CS3 10.1 and OS Leopard 10.5.4. When I attempt to scan I have computer freezes. While I am able to still use other programs, my Photoshop and Silverfast are frozen as well as the scanner itself. I have an Epson Expression 1680. If I toss the Lasersoft Imaging folder from the preference area, the scanner will preview and scan ONCE. Upon a second scan, the above mentioned programs and scanner will freeze again. In each case, I must "force quit" Silverfast Ai and Photoshop CS3. This problem started after installing Leopard several months ago. Because of the frustration, I moved over to v**s**n. I had hoped this stuff would have been fixed by now. But 4 months later, after updating all software, the same problem remains. It's become pointless to use your software. Can you suggest out a permanent fix for this? I really hope so because I prefer the Silverfast software (when it works!)

Regards,
Eubean

[prosi]

Hello

I have similar problems with Silverfast 6.6.0r3 and 10.5.5. I did repair my access rights without any success.
I did recently upgrade my hard drive and during this I changed the file system of MAC OS X extended to MAC OS X extended case sensitive. After this Nikon Scan and Nikon NX 2 do not work anymore. For Nikon NX 2 I did find a support entry that it is not supported on case sensitive volumes but for Nikon Scan....
So I hoped Silverfast might be a solution. But it crashes too during startup. And it still runs in emulated mode?

Regards, Prosi

[LSI_Luebker]

Dear prosi,

Mac OS X extended case sensitive is causing not supported with SilverFast there are also a lot of other applications out there that do not run on Mac OS X extended case sensitive so I would reccomend using the standard Mac OSX extended(journaled) filesystem.

best regards,

Thomas Luebker
LaserSoft Imaging AG

[sneeuwitje]

Thanks

That helps (my case-sensitive Leopard would crash Silverfast too - thought was just me), but would you care to explain why Silverfast can/will not support a case-sensitive OSX?

It seems –apart from being non-standard– a reasonable option to have your OSX system disk formatted case-sensitive. I'm a web-developer, and all my projects end-up on a case-sensitive Linux, so I would like this to work for applications I use for that purpose; Silverfast not being the least important...!

Or is there any advice against this from Apple themselves, that I missed?

Or is there a timeline-target for this issue?

[LSI_Luebker]

Dear Customer,

Case Sensitiv HFS+ is not working for many programs is is not reccomended by Apple fopr use on desktop(non server) systems.

best regards,

Thomas Luebker,
LaserSoft Imaging AG

[noob_for_life]

Has this been fixed? The Silverfast plugin crashes Photoshop every time unless I reboot and start Photoshop.

I am not using case sensitive HFS+.

[noob_for_life]

BTW. I just upgraded to the latest code base, and it still crashes. This is the error report:

Process: A [32483]
Path: /Applications/SilverFast Application/.SF Universal/Contents/MacOS/SF Universal
Identifier: com.lasersoft.sfapp
Version: 2.1.4 (???)
Code Type: PPC (Translated)
Parent Process: launchd [142]

Date/Time: 2009-03-01 17:37:47.367 -0800
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0xffff0e07 0 + 4294905351

Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff0dbe ebx: 0xb813cfcc ecx: 0x00000032 edx: 0xffffbd80
edi: 0xc0004260 esi: 0x167d52ce ebp: 0xbfffcdb8 esp: 0xbfffcdb0
ss: 0x0000001f efl: 0x00010282 eip: 0xffff0e07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xc0000000

Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate

Translated Code Information:
Rosetta Version: 21.03
Args:
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: Crashed (0xbfffcdb0, 0xffff0e07)
0x166d7b3c: /Applications/SilverFast Application/SilverFast (Epson-SE).plugin/Contents/MacOS/EPSON FW Scanner.bundle/Contents/MacOS/EPSON FW Scanner : _DDRead + 244
0x166d714c: /Applications/SilverFast Application/SilverFast (Epson-SE).plugin/Contents/MacOS/EPSON FW Scanner.bundle/Contents/MacOS/EPSON FW Scanner : _GetDDFunc + 92
0x84a804e8: No symbol
0x84a84bc4: No symbol
0x84a84a3c: No symbol
0x00002f39: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : _main + 3209

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x166d7b4c ctr: 0x92d38e80
r00: 0x166d7b4c r01: 0xbfffddc0 r02: 0x000038c5 r03: 0xbfffdf92
r04: 0x167cf000 r05: 0x00006300 r06: 0x0000a890 r07: 0x00000009
r08: 0x001fc080 r09: 0x000a2900 r10: 0x000eb024 r11: 0x166d8024
r12: 0x92d38e80 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000001
r20: 0x00000000 r21: 0xbffff0e8 r22: 0xbfffe1e2 r23: 0x00000006
r24: 0xbfffdf92 r25: 0x0019eac0 r26: 0x00006300 r27: 0x00006300
r28: 0x00000000 r29: 0x166d8014 r30: 0x001309e0 r31: 0x166d7a54

[LSI_Luebker]

Dear noob_for_life,

the problem you have seems to be a different one than the other users in this post had, which is that they used case sensitive HFS+ .

First of all I would recommend you to update to the latest SilverFast Version which is SilverFast 6.6.0r4c and the latest OSX which is 10.5.6 for any further help I would need more detailed Information. It would be much easier to solve your problem directly with the Support.