problems with 8800f under osx 10.5.8

Problems with OSX 10.x

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arotron473
Visitor
Posts: 1
Joined: Tue Sep 01, 2009 11:03 pm
Scanner: Canonscan 8800f
SilverFast Product: SE

problems with 8800f under osx 10.5.8

Postby arotron473 » Tue Sep 01, 2009 11:17 pm

Hi everyone.

I have problems running Silverfast in my computer.

Both standalone and Photoshop applications do not function at all.

Through Silverfast Launcher, the application does not run and through Photoshop, I take the following message: "Could not complete the import command because a requested property value could not be found."

I have Silverfast (CanonSDK-SE) (vers. 6.6.1r2), MacOSX 10.5.8 and I use Adobe Photoshop CS4 (Version 11.0.1).
My scanner is Canonscan 8800f on an iMac 3,06 GHZ Intel Core 2 Duo.

Any ideas?

Thank you in advance

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: problems with 8800f under osx 10.5.8

Postby LSI_Luebker » Wed Sep 02, 2009 3:53 pm

Dear Customer,

is it possible that you have plugins by NIK Software installed ?

These Plugins cause a behavior similar to what you describe.
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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