OF7200i & Mavericks

Problems with OSX 10.x

Moderator: LSI_Moeller


gbealnz
Visitor
Posts: 2
Joined: Sat Apr 14, 2012 9:59 am
Scanner: PlusTeck
SilverFast Product: SE Plus
SilverFast Version: 6.6

OF7200i & Mavericks

Postby gbealnz » Sat Nov 22, 2014 1:58 am

I'm stuck. I have just obtained a new/used scanner, a Plusteck OpticFilm 7200i, and this comes bundled with V 6.5.
My desktop is a Mac, running OSX 10.9.5.
I have found that the V6.5 software has already been registered, but not by me, as you would expect.
How can I make this happen? I need the updated version of SilverFast to run with the Mac, but am now wondering if the 7200i is also not compatible with Mavericks either.

About 12 months ago I had a similar setup, sold it, and at that stage went through the update process, from Ver 6 to Ver 8. I used it (successfully) a few times, but passed it onto the next owner. I don't have the dmg file on my desktop now either.

Any help appreciated, I'd definitely like to get up and scanning with what I have, rather than buy into different software, or a different scanner.
Gary

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: OF7200i & Mavericks

Postby LSI_Ketelhohn » Fri Nov 28, 2014 3:50 pm

Dear Gary,

The Plustek OF 7200i unfortunately is not supported at all under OS X.
Plustek does not provide OS X drivers for this device.
We also do offer SilverFast 8 for this scanner but can only provide it for Windows systems due to the lack of a driver.


If you purchased the scanner used it is likly the previous owner is still registered.
In such a case please contact our support, supplying the previous owners name/e-mail.
Or you can ask the previous owner to contact us to remove his registration.


Kind regards,
Arne Ketelhohn.

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: OF7200i & Mavericks

Postby LSI_Ketelhohn » Fri Nov 28, 2014 3:50 pm

Dear Gary,

The Plustek OF 7200i unfortunately is not supported at all under OS X.
Plustek does not provide OS X drivers for this device.
We also do offer SilverFast 8 for this scanner but can only provide it for Windows systems due to the lack of a driver.


If you purchased the scanner used it is likly the previous owner is still registered.
In such a case please contact our support, supplying the previous owners name/e-mail.
Or you can ask the previous owner to contact us to remove his registration.


Kind regards,
Arne Ketelhohn.

gbealnz
Visitor
Posts: 2
Joined: Sat Apr 14, 2012 9:59 am
Scanner: PlusTeck
SilverFast Product: SE Plus
SilverFast Version: 6.6

Re: OF7200i & Mavericks

Postby gbealnz » Fri Nov 28, 2014 6:46 pm

Thank you Arne.
In the end, the simplest option was to start again with a scanner, not the 7200i.
Thank you for all your help, here and in the background.
Gary


Return to “OSX - Problems”

Who is online

Users browsing this forum: No registered users and 2 guests