Negative scanning not an option

Problems with OSX 10.x

Moderator: LSI_Moeller


myoscary
Visitor
Posts: 1
Joined: Sat May 05, 2012 10:18 pm
Scanner: Epson 4870 photo
SilverFast Product: Ai Studio

Negative scanning not an option

Postby myoscary » Sat May 05, 2012 10:31 pm

I just purchased a MACbook Pro. I have an Epson Perfection 4870 scanner. After no luck scanning with the Epson soft wear that is on the Epson web site I downloaded a trial version of Silverfast Ai Studio. The positive scanning works fine but there is no option for scanning negatives. What am I doing wrong?

LSI_Moeller
LSI Staff
LSI Staff
Posts: 289
Joined: Thu Jun 03, 2010 8:02 am

Re: Negative scanning not an option

Postby LSI_Moeller » Tue May 15, 2012 4:12 pm

Dear myoscary,

I think you are scanning in reflective mode. You must switch to transparency mode to scan negatives.

Best regards
Artur Möller

hawg427
Visitor
Posts: 2
Joined: Tue Sep 08, 2015 6:08 am
Scanner: Epson Perfection V850Pro
SilverFast Product: SE Plus

Re: Negative scanning not an option

Postby hawg427 » Wed Sep 16, 2015 5:15 am

I am having the same problem on my V850 Pro using Silverfish 8 SE Plus. It won't let me drop down and choose the negative or slide selection.
It thinks everything is a reflective print.

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LSI_Ketelhohn
LSI Staff
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Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
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Re: Negative scanning not an option

Postby LSI_Ketelhohn » Fri Sep 18, 2015 4:00 pm

Dear customer,

Your scanner has lost it's connection to the transparency unit in the lid.
Please shut down SilverFast and the scanner. Then unplug and re-plug the cable connecting the transparency unit in the lid to the chassis of the scanner. Afterwards restart SilverFast and the transparency mode should be available again. If not please check if EPSON Scan Utility still can scan in transparency mode.

Kind regards,
Arne Ketelhohn.


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