Misaligned 35mm Frames

Problems with OSX 10.x

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alexnichol
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Posts: 1
Joined: Mon Jan 23, 2017 9:38 pm
Scanner: Braun FS120

Misaligned 35mm Frames

Postby alexnichol » Mon Jan 23, 2017 9:46 pm

Hi,

I’ve been using my FS120 scanner and SilverFast 8 without issue since I bought it in May 2016.

I was using it up until last night and it was working just fine. Then this afternoon, I loaded my 35mm film tray and the attached screenshot is what I got:

screenshot.jpg
screenshot.jpg (57.57 KiB) Viewed 771 times


As you can see, the frames are misaligned. I was using SilverFast 8 in this screenshot, so I tried v**s**n instead and got exactly the same thing.

Nothing has changed since last night, when it was working perfectly. I’ve checked and double-checked my loading of the film into the carrier and it’s fine. I’ve checked and double-checked that the carrier is ‘clicked’ into place in the scanner, and it is - I just don’t understand what could be happening.

I even downloaded a new copy of the CyberView X driver, and that made no difference - it’s still misaligned.

Have you any idea what this could be?

Many thanks,

Alex

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LSI_Ketelhohn
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Re: Misaligned 35mm Frames

Postby LSI_Ketelhohn » Wed Jan 25, 2017 5:05 pm

Dear Alex,

Looks like the sensor could be misaligned.
You will have to contact the manufacturer's support about this.

Kind regards,
Arne


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