Hi,
I’ve been using my FS120 scanner and SilverFast 8 without issue since I bought it in May 2016.
I was using it up until last night and it was working just fine. Then this afternoon, I loaded my 35mm film tray and the attached screenshot is what I got:
As you can see, the frames are misaligned. I was using SilverFast 8 in this screenshot, so I tried v**s**n instead and got exactly the same thing.
Nothing has changed since last night, when it was working perfectly. I’ve checked and double-checked my loading of the film into the carrier and it’s fine. I’ve checked and double-checked that the carrier is ‘clicked’ into place in the scanner, and it is - I just don’t understand what could be happening.
I even downloaded a new copy of the CyberView X driver, and that made no difference - it’s still misaligned.
Have you any idea what this could be?
Many thanks,
Alex
Misaligned 35mm Frames
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Re: Misaligned 35mm Frames
Dear Alex,
Looks like the sensor could be misaligned.
You will have to contact the manufacturer's support about this.
Kind regards,
Arne
Looks like the sensor could be misaligned.
You will have to contact the manufacturer's support about this.
Kind regards,
Arne
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