Hello,
I downloaded latest update for Silverfast Ai from this site, so now I have file SFen-6.6.2r5(UScan).dmg
I run it, click through several screens of installer, and then it fails with error:
"The Installer could not install the software because there was no software to install"
Could you please help?
Thanks
Cannot install latest version on OSX 10.11.1
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- LSI_Ketelhohn
- LSI Staff
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Re: Cannot install latest version on OSX 10.11.1
Dear customer,
SilverFast 6 unfortunately is not compatible wit OS X 10.11.
This operating system requires at least SilverFast 8.
Kind regards,
Arne Ketelhohn.
SilverFast 6 unfortunately is not compatible wit OS X 10.11.
This operating system requires at least SilverFast 8.
Kind regards,
Arne Ketelhohn.
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- Visitor
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- Joined: Tue Jan 12, 2016 12:08 am
- Scanner: Epson V750 pro
- SilverFast Product: Ai
Re: Cannot install latest version on OSX 10.11.1
I have an V750 Pro with an old disk of Ai 6 that came with my scanner when I purchased it. I can not run anything anymore. I deleted all old software in the applications and checked plugins. There seems to be no trace of Silver fast software anywhere. I see that I need to upgrade to SF8 but when I download the update and run it the photo attached is what I get. I ac not install my old software either (from the CD)
What should I do?
I'm running El capitan 11.2
What should I do?
I'm running El capitan 11.2
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- LSI_Ketelhohn
- LSI Staff
- Posts: 4283
- Joined: Wed May 28, 2008 11:19 am
- Scanner: all
- Location: Kiel, Germany
- Contact:
Re: Cannot install latest version on OSX 10.11.1
Dear customer,
SilverFast 8 is a completely new software.
SilverFast 6 is not required or can be used on 10.11 as it still is a PPC application which are no longer supported by Apple's current operating systems.
SilverFast 8 unfortunately is not a free update. You have to purchase it from our webstore. There you can enter your existing serial for a discount.
Kind regards,
Arne Ketelhohn.
SilverFast 8 is a completely new software.
SilverFast 6 is not required or can be used on 10.11 as it still is a PPC application which are no longer supported by Apple's current operating systems.
SilverFast 8 unfortunately is not a free update. You have to purchase it from our webstore. There you can enter your existing serial for a discount.
Kind regards,
Arne Ketelhohn.
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