Can't see the Scanner (Plustek 7200)

[Matthew]

Hello,

I just bought a Plustek 7200 and can't get my MacBook Pro to see it. When ever I go through the SilverFast Launcher, I get an error message that reports that the scanner can't be found. I've done all the normal checks such as checking the connections and deleted the pref files but I still can't seem to get to the scanner. The same happens when I go through Photoshop.

Here's my log file...

Date and time: 19.12.2009 21:19:28

Platform : Macintosh
Plugin : PhotoShop
Host : 0x53464170 (SF_Launcher)

Path : Hard Drive:Applications:SilverFast Application:SilverFast (UScanCD-SE).plugin

Permissions : <SilverFast (UScanCD-SE).plugin>: unlocked
: <SilverFast Application>: unlocked
: <Applications>: unlocked
: <Hard Drive>: unlocked

Version : SilverFast E-6.6.0r2 (iSE) Serial © LaserSoft Imaging AG 1995-2006

Machine Model : MacBookPro
Machine Speed : 2000 MHz
Processor : G4 Processor
Num of Procs : 2
Total Memory : 2047 Megabytes
Disk 1 : Total: 304917MB, Free: 82739MB
Disk 2 : Total: 557MB, Free: 0MB
Main Monitor : Depth: 130
OS Version : 10.58
ColorSync : 4.50
QuickTime : 7.64

Resolution: 1440 x 900, Depth: 32 bpp

------------------------------------------------------------


Velocity Engine ON


*** END ***


I'm kind of going crazy here. I need to get this to work fast.

Thanks,

Matthew

[LSI_Luebker]

Dear Customer,

sadly Plustek does not supply drivers for the Plustek 7200 therefore we can not support it.

[Matthew]

Thank you, Thomas.

I've returned the unit and have purchased the 7300 in the hopes of better results.

Best regards,
Matt Banres

[LSI_Luebker]

I am glad to help you Matt.