6.6.1r3 saying scanner not ready?

Problems with OSX 10.x

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ramses123
Visitor
Posts: 1
Joined: Sun Oct 04, 2009 9:15 am
Scanner: Espon Perfection 4870 Photo
SilverFast Product: SE

6.6.1r3 saying scanner not ready?

Postby ramses123 » Sun Oct 04, 2009 9:27 am

I am encountering a problem with my Epson 4870 with Mac OS X 10.6.1

I used to have Silverfast software which came with the scanner. 6.4 and something. I again started to scan and even purchased the new version to function with my new OS.

I get very unstable performance, sometimes the program states no scanner found and when I get it launched it states "scanner not ready"..

I can use the scanner with Epson´s own Universal Epson Scan 3.0.3 E driver from the same firewire port as I tried with Silverfast. I have latest Intego firewall and virusscanners.
Also NIk Software installed, but should not affect because I am not trying to scan through Photoshop CS4.

Please help,

YOurs, Rami

I attached two crash report files here, but I can not??? It does not allow me to upload .doc or .rtf files????

LSI_Luebker
SilverFast Master
SilverFast Master
Posts: 591
Joined: Mon May 07, 2007 9:43 am

Re: 6.6.1r3 saying scanner not ready?

Postby LSI_Luebker » Mon Oct 05, 2009 7:55 am

Dear Rami,

is it possible that you have conected the Scanner via FireWire, if this is the case please go to your Macs System Preferences -> Network and delete the FireWire interface as a Network Device their. This does sometimes cause problems.
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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