48 color & 16 bit grayscale ''simple'' options dissapear in my SilverFast SE Versión 8.8.0r5

Problems with OSX 10.x

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Emilio
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SilverFast Product: SE

48 color & 16 bit grayscale ''simple'' options dissapear in my SilverFast SE Versión 8.8.0r5

Postby Emilio » Wed Jun 22, 2016 12:24 pm

Hi! Greetings from Spain to all forum members. This is my first topic.

Mac Book Pro 15″ Retina (Mid 2012) • Mac OX El Capitan 10.11.5 • Epson Perfection V700 PHOTO • SilverFast SE Versión 8.8.0r5. This is my system and this is my problem:

As I recall, since I upgraded from SilverFast SE version 8.6 to 8.8 version the 48 color and 16 bit BN "simple" options dissapear in my output format / bit depth menu. Actually I only can select these five options in my drop down menu:

48 → 24 Bit (TIF, PSD, JPG and PDF output formats)
16 → 8 Bit (TIF, PSD, JPG and PDF output formats)
16 → 1 Bit (TIF, PSD and PDF output formats)
48 Bit HDR (TIF and DNG output formats)
16 Bit HDR (TIF and DNG output formats)

In my Preferences > General menu I've unchecked the HDR RAW option and in my Preferences > Special I've checked the color correction in grayscale mode option.

Actually I can't edit in 48 Bit color deph or 16 Bit grayscale deph directly in SilverFast and after scan it, as I can do in older versions.

I completly unninstall SilverFast (preferences included) and reinstall it from the last version but I have the same problem.

What's the problem in my case? I need your help and solve it. Thanks in advance.

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LSI_Ketelhohn
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Re: 48 color & 16 bit grayscale ''simple'' options dissapear in my SilverFast SE Versión 8.8.0r5

Postby LSI_Ketelhohn » Wed Jun 29, 2016 11:19 am

Dear customer,

processed 16 and 48 bit output is only available in SilverFast Ai Studio.

Kind regards,
Arne Ketelhohn.

thomasmanneke
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Re: 48 color & 16 bit grayscale ''simple'' options dissapear in my SilverFast SE Versión 8.8.0r5

Postby thomasmanneke » Tue Feb 28, 2017 2:12 pm

Dear People,
Years a go I bought silverfast Ai 6. I'v been using it for years with my epson perfection 750 pro. Recently I purchased an update to Silverfast 8 because my old version was not working on Mac Sierra. I just found out that I can not make 16 bit scans from my black and white negatives with this version. Can I update my current version to Silverfast Ai? I can't find it.

Kind regards, Thomas.

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LSI_Ketelhohn
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Re: 48 color & 16 bit grayscale ''simple'' options dissapear in my SilverFast SE Versión 8.8.0r5

Postby LSI_Ketelhohn » Fri Mar 03, 2017 4:58 pm

Dear Thomas,

I will ask our sales department to contact you.

Kind regards,
Arne


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