still no go in panther.

Problems with Mac OS 10.3 (Panther)

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cdssh
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still no go in panther.

Postby cdssh » Wed Dec 10, 2003 6:37 pm

I have a Umax 2400s and an Adaptec 2930 scsi card.I downloaded the Silverfast AI and it is still cannot find scanner. I have tried every scsi id and pci slot. The scanner is recognized in the system profiler. I hate to have to buy a new scanner but it looks like I may have to. Thanks cdssh

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LSI_Noack
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Umax Astra 2400S should run fine with SilverFast 6.1.0r7

Postby LSI_Noack » Thu Dec 11, 2003 1:04 am

This "panther-ready" version (SilverFast 6.1.0r7) is available since December, 2nd.
Give it a try.


Kind regards.

cdssh
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;

Postby cdssh » Thu Dec 11, 2003 4:44 pm

I have tried the last demo which I believe is 6.1.0r7 and it doesn't work.

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LSI_Bruhn
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Postby LSI_Bruhn » Fri Dec 12, 2003 3:18 pm

Dear cdssh,

the problem is the card - scanner - OS combination (again).

For us worked a 2906 (latest drivers) the ACARD 6712 (I wrote in another thread to you) and the new Belkin F5U541 FireWire to SCSI adapter.

I am really sorry but you should consider to buy the Belkin Adapter to get rid of this SCSI problems for the future to keep your good old Umax running.
In the US a lot of MAC users already use this way to avoid SCSI and it's problems on Panther and also hopefully on further Systems to come.

The adapter is even usable with the G5.

kind regards
Last edited by LSI_Bruhn on Mon Dec 15, 2003 10:08 am, edited 1 time in total.
Sascha Bruhn

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rkusa
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Postby rkusa » Fri Dec 12, 2003 5:32 pm

Sorry for the duplicate posts...I kept receiving a debug error on the forum.
Last edited by rkusa on Fri Dec 12, 2003 6:04 pm, edited 1 time in total.

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Postby rkusa » Fri Dec 12, 2003 5:33 pm

I think your post meant to suggest the FSU 541, not the 451. The 451 is a Cardbus adapter for PowerBooks.

I guess I'll have to try the adapter and see what happens.

I hate to bring this up, but if a guy in Chandler, Arizona (v**s**n) can find a way to get these SCSI scanners to work with Panther, and has for several weeks, what's the big hurdle? My scanner works fine in v**s**n...I just can't stand the UI.

By the way, I never received an answer to my email question about whether or not the update was supposed to have installed a new version of the SilverFast app. It only gave me a new plugin for Photoshop. The app is at version 1.1.5 and the Launcher is at v 2.0.1. Could that be the problem...or is the plugin the only thing that the updater affects?

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Postby rkusa » Fri Dec 12, 2003 6:10 pm

If you're searching for the Belkin adapter don't do what I did and misread the model number...I thought it said F[b]S[/b]U 541... It's F[b]5[/b] 541. In case anyone copied and pasted the model number I posted, my apologies.

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Postby LSI_Bruhn » Mon Dec 15, 2003 10:08 am

Dear rkusa,

i have to appologize for the misleading numbers. Sorry !

Yes you are right, the Belkin adapter has the P/N F5U541.

And please update to the latest Silverfast.

thank you for your input.

kind regards
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel

rkusa
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Postby rkusa » Mon Dec 15, 2003 6:20 pm

This is very frustrating to communicate with tech support through this forum because sometimes it seems like you don't read the posts thoroughly.

I DID download and install the new SilverFast (twice), and it didn't work.

My question was about whether or not the updater was supposed to have updated the SilverFast App and Launcher, or just the plugin.

The reason I ask is that only the plugin is at v 6.1.0r7 after updating, and I now have two folders. My App and Launcher are in a folder called "SilverFast Application", in the Applications folder, and the updater put a new folder in the Applications folder called "SilverFast (HP-SE)." I wanted to know if that was the way it was intended to install, or if possibly the installer was doing something wrong, and if that's why I was having problems.

Can you tell me what the latest version number for the actual SilverFast App and SilverFast Launcher are (so I can compare to what I have)?

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Postby LSI_Bruhn » Tue Dec 16, 2003 11:29 am

Dear rkusa,

for faster replies and better communication, it would be better to write directly to http://www.silverfast.com/problemreport ... stallation .

Sorry, (again) but our latest Launcher should be v2.0.3(on PC) and v2.0.4 (on MAC) and should come with your download.

otherwise look at:

http://www.silverfast.com/show/sf-launcher/en.html

...and download the latest Launcher.

But the Launcher will not solve this SCSI problem.

kind regards
Sascha Bruhn

LaserSoft Imaging AG
Luisenweg 6-8
24105 Kiel

carlbutler
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Panther No Go

Postby carlbutler » Tue Dec 16, 2003 3:26 pm

<B>Excuse me </B>for this input here but, I really do not see that the problem here is the scsi controller card, the Panther OS or the scanner.>

If a set-up has been working all along, why should up-grading to a newer (faster and better) OS (Panther 10.3.1) have anything to do with what LSI has been telling us?

The Apple system profiler still sees the controller card but Silverfast cannot access the scanner. <B>Simple as that!</B>

<B>v**s**n finds the scanner just fine </B>using the same set-up that I've been using with Silverfast, and makes (completes) scans ok. If <B>v**s**n</B> can do this through my Adaptec 2906, then SilverFast <B>SHOULD</B> be able to.

<B>There is no hardware problem other than the fact that LSI hasn't figured out how to talk to it yet..</B>

I went through the same thing with Jaguar and they solved it. If LSI is not going to fix this problem, I'd like to know so I can move on to what works.. I have a lot of scanning to do.

I searched the Belkin site for Panther drivers for their SCSI FW card with no luck... Are they (Belkin) just not admitting compatibility yet?

<B>PowerMac G4 933 QS 1.5GB OS 10.3.1 Adaptec 2906 HP4c</B>

Been using SilverFast for quite some time now and hate to have to change to a new application, but if LSI won't fix the problem, what are the alternatives?
bunky

cdssh
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poor software

Postby cdssh » Tue Dec 16, 2003 4:36 pm

I am in the same boat, v**s**n works great! So I don't believe for one minute that it is OS related or hardware related. LSI needs to do more testing or leave the Mac market all together, rather than make an inferior software. If v**s**n gets it right why can't LSI. Adaptec says their scsi cards work fine with OSX. LSI instead tries to get people to buy other devices to make their software work after charging a large price for their non-functional software.I think that its time for LSI to look at their software developers instead of blaming the hardware vendors. Maybe they should hire the v**s**n software developers to fix this problem. :(

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LSI_Bruhn
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Postby LSI_Bruhn » Fri Dec 19, 2003 12:34 pm

Dear customers,

please keep an Eye on your system first - same problem different setups doesn't mean there is the same solution for both setups. I have read this whole post again and again. Some users seem to have a HP scanner some an Umax - this thread started with the Umax and my post reffered to UMAX 2400S.
The new 6.1.0r8 will be out soon.

For the HP users - please contact the support at: http://www.silverfast.com/problemreport ... stallation
Sascha Bruhn

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BEIGE
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Postby BEIGE » Wed Jan 21, 2004 10:53 pm

i just got a Belkin SCSI/fw adapter and i can verify that Silverfast AI 6 works fine with a Powerlook 2100XL, Panther and a dual G5. i noticed that i was getting weird colouration and lines through previews and scans in both v**s**n and SF6 but then i changed the SCSI ID to 2 with the machine off, rebooted and everything is fine now.

thanks and keep up the great work.
When Bad Just Isn't Good Enough
http://www.3EIGE.com

Adrian Fowler
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Postby Adrian Fowler » Fri Jan 23, 2004 7:17 pm

Anyone know if the Belkin F5U541 FireWire to SCSI adapter will work with a Linoscan 2650 in 10.3 Panther?

Thanks


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