v8.8.0r2 with Nikon Super Coolscan 5000

All the problems with Nikon film scanners

macmark
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v8.8.0r2 with Nikon Super Coolscan 5000

Postby macmark » Sun Feb 28, 2016 9:46 pm

I am a longtime user of Silverfast for both an Epson V750 Pro flatbed scanner and a Nikon Super Coolscan 5000 film scanner.

I recently upgraded to v8.8.0r2 and am having the following problems with the software and Nikon scanner. I have an Apple Macintosh Mac Pro running OSX 10.5.5. The scanner to computer connection is via a USB cable. I am scanning 35mm slides.

#1 I cannot use the manual focus point tool. As soon as I select the point the software crashes.

#2 When I zoom in to 1:1 to check dust & scratch removal I sometimes get the previous image scanned in the preview window, not the actual image on which I am working (the slide in the scanner). I have to restart the software to clear/resolve this problem.

I have reset the software multiple times and that does not fix either of these problems. Thanks for your help!

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LSI_Ketelhohn
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Re: v8.8.0r2 with Nikon Super Coolscan 5000

Postby LSI_Ketelhohn » Mon Mar 07, 2016 3:01 pm

Dear customer,

is OS X 10.5 correct?
SilverFast 8.8 requires at least OS X 10.7. It is not compatible with OS X 10.5.

Kind regards,
Arne Ketelhohn.

macmark
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Joined: Wed Jul 16, 2008 7:22 pm

Re: v8.8.0r2 with Nikon Super Coolscan 5000

Postby macmark » Mon Mar 07, 2016 4:23 pm

Running OS X 10.5.5

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LSI_Ketelhohn
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Re: v8.8.0r2 with Nikon Super Coolscan 5000

Postby LSI_Ketelhohn » Wed Mar 16, 2016 6:00 pm

OS X 10.5 unfortunately would be too old for SilverFast 8.8.

You can download the previous 8.2 version from our download Update area.
Please install that.


Kind regards,
Arne Ketelhohn.


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