Silverfast demo crashed Photoshop using Nikon 4000

[rubywang]

This is my hardware/software setup:
- IBM T20 Laptop (512 M)
- Win 2000
- Photoshop 6.01
- Nikon Scan 3.1 (Runs perfectly fine)
- NEC 1394 Firewire PCMCIA card
- Nikon 4000 + SA-30 (roll film adapter)

I was able to use the SilverFast demo (either TWAIN or Photoshop) to overview thumbnails, but when time comes to scan, it just crashes after the "Measuring Exposure Time" dialog. Photoshop sometime reports error like "...acquisition API error"
or "...program error", but crashes most of the time.

[mdgphotography]

Same exact thing happens to me. Exact same error in the exact same place! I tried demo version 5.5.1d05 and it worked fine with my LS4000. Now, version 5.5.1d07 crashes. I'm not spending $400 on the program until I'm convinced it works. Hopefully the demo for 5.5.2 will be out soon and WORKING!

[UrbanVoyeur]

Happens to me all the time and I use the registered version, 5.5.1r03

It is unstable on all the systems I've tried it on. So far Silverfast has no solutions, and seems unwilling to admit there is a significant problem.

For now, I've switched to v**s**n when i'm using the LS-4000. It does not, unfortunately have IT-8 calibration. But it does work very well.

I do own other Silverfast products and they are all stable.

Jose

[LSI_Support]

Dear all,
check out SF 5.5.2 on download site now.