Silverfast cannot find scanner after uninstall/re-install

All the problems with Nikon film scanners

seawolf
SilverFast Beginner
Posts: 17
Joined: Sun Jan 01, 2006 9:38 pm

Silverfast cannot find scanner after uninstall/re-install

Postby seawolf » Tue Jan 03, 2006 8:03 pm

Interface: Photoshop CS2 and Standalone
Scanner: Nikon Super Coolscan 5000
Connection type: USB
SilverFast type: Ai Studio
SilverFast version: 6.2.0
Operating system: Windows XP

I had installed Silverfast AI Studio and used it for a few scans
successfully. I uninstalled the software and re-installed (un related
reason). Now I when I bring it up (either via PhotoShop CS2 plug-in or in
stand alone) It hangs on the intial screen saying 'Searching for Scanning
Hardware' (or something just like that). Basically it seems it cannot find
the scanner.

The Nikon4.02 software is installed and can access the scanner just fine.
Also, I can see the scanner listed correctly in 'System Devices'.

I have tried un-installing and installing again with the same result. I
have noticed that although I have deleted everthing (uninstall and cleaned
out the registry settings) I never prompted for the serial number
registration (this only happened the first time I installed) so it seem
like it is not completley un installed.

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RAG
SilverFast Master
SilverFast Master
Posts: 761
Joined: Wed Jan 12, 2005 7:59 am
Location: Sonoma County, California

Postby RAG » Wed Jan 04, 2006 12:03 am

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