Silver fast Ai 6 will not recognize Nikon LS5000

All the problems with Nikon film scanners

Bill Parker
Visitor
Posts: 2
Joined: Tue Jul 15, 2008 2:29 am

Silver fast Ai 6 will not recognize Nikon LS5000

Postby Bill Parker » Sun Oct 26, 2008 1:03 pm

My copy came bundled with another scanner and works well with that machine. As I understand it however the software should work with the Nikon scanner as well. The Nikon scanner is correctly installed and works with other programs but Silverfast will not see this scanner when it is connected, thanks in advance,
Bill

LSI_Morales
SilverFast Master
SilverFast Master
Posts: 1430
Joined: Mon Oct 22, 2007 9:33 am

Re: Silver fast Ai 6 will not recognize Nikon LS5000

Postby LSI_Morales » Tue Oct 28, 2008 12:20 pm

Dear Bill,

SilverFast is designed by modules that work for a very specific scanner model, even scanners which are the same brand might have different SilverFast modules.
As you explained in your message your "copy came bundled with another scannner and works well with that machine".

Please download and test the demo version of SilverFast for your scanner model to see if that module recognizes the scanner.
The demo version might be found at:

http://www.silverfast.com/get_demo/en.html

Thank you very much for your interest in our products

Have a nice day
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing

sgoetzin
Visitor
Posts: 2
Joined: Sun Aug 03, 2008 6:41 pm

Re: Silver fast Ai 6 will not recognize Nikon LS5000

Postby sgoetzin » Tue Dec 23, 2008 10:26 am

I do have the LS-9000 and I use Silverfast 6 for scanning. The Scanner is connected to the computer via a FirewIRE CABLE , not USB.
When the computer is on, and the LS-9000 is switched on, Silverfast does not recognize the scanner. I have to reboot my PC, by leaving the scanner on
Only then, Silverfast is able to recognize the scanner.

1. Switch on the scanner
2. Switch on the PC

That's the way I do it.


Serge


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