Overview issue with 5000ed

All the problems with Nikon film scanners

clw54248
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Posts: 4
Joined: Thu Sep 06, 2012 2:32 am
Scanner: Nikon 5000ED
SilverFast Product: Ai Studio

Overview issue with 5000ed

Postby clw54248 » Fri Nov 23, 2012 8:40 am

Hi there,
Mac 10.7.5 + silverfast 8 ai studio + nikon coolscan 5000ed + sf21 filmstrip
Problem : Recently when i insert a negtive film strip into nikon 5000ed , press "Overview" ->"Refresh thumbnails" the position of the thumbnail always offset ,and film was then reject automatictly from scanner. ref screenshot below.
I have had reinstall sf8 for many times, how do i fix it?

overview.png
overview.png (96.05 KiB) Viewed 1499 times

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LSI_Ketelhohn
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Re: Overview issue with 5000ed

Postby LSI_Ketelhohn » Fri Nov 23, 2012 5:28 pm

Dear customer,

Is there maybe no unexposed material before the first image?

The recognition of the filmstrip start seems to fail.
This is done by the scanner itself and normally works good.
But it sometimes fails if the strip starts directly with an image.
It seems to require a clear contrast boarder to find the first image correctly.

kind regards,
Arne ketelhohn.

clw54248
Visitor
Posts: 4
Joined: Thu Sep 06, 2012 2:32 am
Scanner: Nikon 5000ED
SilverFast Product: Ai Studio

Re: Overview issue with 5000ed

Postby clw54248 » Fri Nov 23, 2012 11:12 pm

however if i install sf8 in another win-xp with the same scanner and do overview film, every thing work good.
so i think that's not possible scanner hw issue.

p.s typo, sorry my film feeder is fa21 not sf210.

clw54248
Visitor
Posts: 4
Joined: Thu Sep 06, 2012 2:32 am
Scanner: Nikon 5000ED
SilverFast Product: Ai Studio

Re: Overview issue with 5000ed

Postby clw54248 » Sat Nov 24, 2012 1:20 am

That's weird , it work fine now. but i did not do anything .????


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