Nikon FH-869G holder with CoolScan 9000

All the problems with Nikon film scanners

tomasito
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Posts: 4
Joined: Thu Jan 15, 2009 10:30 pm

Nikon FH-869G holder with CoolScan 9000

Postby tomasito » Thu Jan 15, 2009 10:51 pm

I'm new with this LaserSoft 6.6 software. Unfortunately, so far I'm very disappointed with you software. I have tried to scan 6x6cm B&W images via on Leopard and on Tiger system software. Neither time did recognize the frame format. And in fact only scanned in one image even if I have choose batch scan. Image were scanned in partially frame were way off. So far this software is unusable. I would like to have some answers from you.

thank you,

LSI_Heidorn
SilverFast Expert
SilverFast Expert
Posts: 435
Joined: Fri Jan 18, 2002 1:00 am
Location: Germany

Re: Nikon FH-869G holder with CoolScan 9000

Postby LSI_Heidorn » Fri Jan 16, 2009 1:33 pm

Dear tomasito,
please be so kind and ask your exact question in our online support forum as these things work ( to my knowledge ) just fine for other customers.
So i would hope that this boils down to a usage problem, if taht is not the case then that way of directing your questions would also lead to our test team verifying your problems and to a bug fix.

Then answers should be swift & satisfying ;-)

best regards,
Nils Heidorn

tomasito
Visitor
Posts: 4
Joined: Thu Jan 15, 2009 10:30 pm

Re: Nikon FH-869G holder with CoolScan 9000

Postby tomasito » Mon Jan 19, 2009 6:53 am

thanks for the respond... problem has been resolved with the tech support.... thanks again!


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