Nikon Coolscan V ED Not Recognized

[tomnorth]

I have updated to the latest version of SilverFast 8 for the Nikon Coolscan V ED. I am running OS X Mavericks on the latest MacBook Pro with Retina display. When I launch the software a dialog box comes up that says what is below:

"SilverFast has been updated. There are still files that require an update to be compatible. SilverFast will temporarily disable the outdated modules, Please update your SilverFast software for: Nikon Family."

When I click the "OK" button on that window the application opens but gives me the following message:

"SilverFast was not able to detect any scanner supported by your installed scan module."

I have connected the scanner directly to my MacBook Pro via a known good USB cable. My MacBook Pro does not seem to recognize the scanner. When I open up the Print/Scan area of in System Preferences the Nikon scanner does not appear. When I go into the System Report the Nikon scanner does not appear under USB devices.

The file name for the update that I downloaded is SF-8.0.1r41(Nikon).pkg.

[LSI_Ketelhohn]

Dear customer,

This can happen when some files could not be updated.
For example if SilverFast was still running or the files were still locked.

Please do the following:

Remove SilverFast using the uninstall app (not .sh file) in the SilverFast 8 installation folder.
/Applications/SilverFast Application/SilverFast 8/uninstall SilverFast 8.app

Then reinstall the latest update from our website.
(Our "updates" are always full installation files.

kind regards,
Arne Ketelhohn.