Negafix Profile Missing for Fuji Pro 400H

[gettyalex]

Hello,

I am trying to scan some Fuji Pro 400H with my Nikon LS-8000 but the profile for this film is missing however when i scan with my Canon scanner, it is present.

I have completely uninstalled the software and then reinstalled it and i still have the same exact problem.

I have gone through this post "http://forum.silverfast.com/post28845.html" and done everything that was suggested with no avail.

Is there a fix out there for this?

Alex

[LSI_Ketelhohn]

Dear Alex,

Make sure you are using the latest version of SilverFast.
These profiles have ben added in a later version and can be present under
<fuji>
<Other>
<Pro 400 H>

kind regards,
Arne Ketelhohn

[LSI_Ketelhohn]

Dear Alex,

I have forwarded your last post to our Support system.
I or a colleague will contact you by e-mail.

kind regards,
Arne Ketelhohn.