LS5000 and MacOS X 10.5.2

All the problems with Nikon film scanners

petercs
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LS5000 and MacOS X 10.5.2

Postby petercs » Thu May 08, 2008 4:56 pm

Same question as in the other thread, but re. the LS5000ED: will Silverfast do their own drivers for that scanner as well ? Due to unreliable Nikon drivers under Leopard I am currently using v**s**n instead of my Silverfast AI ME license.
Best Regards,
Peter

BTW: Nikon support for Mac is a mess. Not only for scanners but also for wireless transmitters etc ! Good hardware but software sucks ...

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President_LSI
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SilverFast Nikon for LS5000 under Leopard

Postby President_LSI » Thu May 08, 2008 6:52 pm

SilverFast Nikon for LS5000 under Leopard

Dear Peter,

we are getting close to release the new SilverFast for Nikon LS4000/LS40/LS5000/LS50 to run under Leopard without problems. Existing SilverFast Users of version 6.5 or later will get this new release for free.
Release is planned for 15th / 16th May 2008.

best regards

Karl-Heinz Zahorsky
President
LaserSoft Imaging AG

petercs
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Re: SilverFast Nikon for LS5000 under Leopard

Postby petercs » Thu May 08, 2008 7:52 pm

President_LSI wrote:<b>SilverFast Nikon for LS5000 under Leopard</b>
... we are getting close to release the new SilverFast for Nikon LS4000/LS40/LS5000/LS50 to run under Leopard ...
...


Sounds good.
Thanks, Peter

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Postby turner » Sun May 25, 2008 3:37 pm

Dear Mr. Zahorsky,
I was very happy to see that Lasersoft placed a new version of Silverfast for Nikon scanners working now under MacOS 10.5 Leopard. Today I tried the new version with my Nikon LS40 but it is still not working under Leopard and Photoshop CS3. After 4 minutes working in the iSRD process Silverfast is stopping and that was it. I had to terminate Silverfast and Photoshop by force.
So I made the experience that marketing and a working software are two different things. Since more than 6 months I am no waiting for a working version of Silverfast for Nikon, Leopard and Photoshop CS3. And than Lasersoft is coming with a version which solves no problem at all. And they call it "Silverfast Universal" but it is only a PPC-program.

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Postby LSI_Heidorn » Tue May 27, 2008 7:43 am

Dear turner,
to solve your Problem i need to know if this is a Leopard <-> CS3 Problem or a SilverFast <-> Nikon LS-40 Problem.

Could you try the very same scan using the Launcher and kindly give feedback ?

best regards,

Nils Heidorn

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Postby turner » Tue May 27, 2008 8:42 am

Dear Nils Heidorn,

using the Launcher SF 6.5 and 6.6 are working under Leopard. That is not the problem. Both versions are working with Photoshop CS1 and Leopard too. (In this case I would prefer version 6.5 because ICE is quicker and better than iSRD).

But SF 6.5 and 6.6 are not working under Leopard and PS CS3. That is the problem. So what is the need of version 6.6 ?????

By the way: I have the same problem with my Epson Photo 4870.

Every plugin I am using is meanwhile working with Photoshop CS3 and Leopard because there is an Intel/Universal version. The problem of Silverfast is that you are still working with a PPC version. And your PPC plugin does not work within an Intel software.

So it is not a problem of Photoshop CS3/Leopard. It is the problem of Silverfast to bring a version working within Photoshop CS3 and Leopard on an Intel Mac as all other producers of photoshop plugins meanwhile do.

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Postby LSI_Heidorn » Tue May 27, 2008 9:01 am

Dear turner,
thank you for clearing this up.

The starter of the thread refered to the implementation of a replacement for Nikons outdated drivers.
Thats what we did in 6.6, thats what it's good for.
The Problems you are experiencing are annoying nevertheless but the refer to a different problem !

As i mentioned in the other thread where you posted a copy of your post, this is a problem we are still working on.

best regards,

Nils Heidorn

bigbow
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SilverFast with Mac OS 10.5.3

Postby bigbow » Thu Jun 05, 2008 7:03 am

After purchasing a Nikon 5000 ED a week ago I spent many hours learning the bundled Nikon Scan 4 software. The results were good for the most part but I ordered Silverscan 6.6 download today ($512 ouch!!) because I wanted something easier and quicker.

Plain and simple, this is broken software and should not be sold as working with OS 10.5. I've had one crash after another, have tried restarting, deleting Prefs file, etc.

Other problem:
It won't focus properly. Even after adjusting focus manually, when I actually make the scan the image is still out of focus. What's the use of sharpening an out-of-focus image?

Compared to the Nikon Scan software there is no comparison. The SilverFast images are inferior, IF they will scan without crashing my computer! I had high hopes for SilverFast. Big disappointment. Bigger loss of money. One gamble that didn't pay off.

Mark

LSI_Heidorn wrote:Dear turner,
thank you for clearing this up.

The starter of the thread refered to the implementation of a replacement for Nikons outdated drivers.
Thats what we did in 6.6, thats what it's good for.
The Problems you are experiencing are annoying nevertheless but the refer to a different problem !

As i mentioned in the other thread where you posted a copy of your post, this is a problem we are still working on.

best regards,

Nils Heidorn

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Re: LS5000 and MacOS X 10.5.2

Postby LSI_Heidorn » Tue Jun 10, 2008 12:27 pm

Dear Mark,
i am thrilled from reading that the 6.6xx works so bad from you.
Obviously this is the opposite of what our external Beta Testers ( and internals by the way ) reported.
I understand your frustration.
Could you write more detailed what is bugging you ?!
Did you try out Silverfast prior to buying the 6.6 version ?
If yes, did the demo work fine, just the latest release doesn't ?

Thanks for more Info,

Nils Heidorn

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Re: LS5000 and MacOS X 10.5.2

Postby Camrahn » Wed Jun 25, 2008 5:46 pm

I just loaded a demo copy of 6.6 and have a few questions.

1. Why is 6.6 a non universal application?

2. When will 6.6 support intel-mac multi-processors?

I own a copy of v6.4 and would like to use the benefits of a quad-core MacPro if I choose to upgrade to SilverFast Studio. I process several hundred slides a day and the hardware isn't what is my limit.

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Re: LS5000 and MacOS X 10.5.2

Postby LSI_Heidorn » Thu Jun 26, 2008 3:50 pm

Dear Camrahn,
We are in the process of rewriting SF to a beautiful UB Application although it still will take some time :-)

Until then there will be some relief by porting some of the speed sensitive stuff to UB first and using it from SF / PPC.
--> that stuff will of course also support Multicore cpus.


best regards,

Nils Heidorn

owenzel
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Re: LS5000 and MacOS X 10.5.2

Postby owenzel » Thu Jul 24, 2008 10:32 am

Hi

The same here - I have sent the Logfiles - but obviously these are useless and not helping in getting the answers why the combination LS5000/SF210/SilverFast 6.5.5r2 isn't working with Leopard.

Regards
Oliver

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Re: LS5000 and MacOS X 10.5.2

Postby LSI_Luebker » Fri Jul 25, 2008 8:08 am

Dear Oliver,

please upgrade to SilverFast 6.6.0r2 for your Nikon Scanner there your Problems should be fixed.
From SilverFast 6.6.0r1 we got native support for Nikon Scanners and do not need the Nikon Driver anymore.

best regards,

Thomas Lübker,
- LSI Software Support Specialist -
best regards,

Thomas Luebker,
LaserSoft Imaging AG

owenzel
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Re: LS5000 and MacOS X 10.5.2

Postby owenzel » Mon Aug 04, 2008 9:38 pm

Dear Thomas,

I upgraded to SilverFast 6.6.0r2 - nothing is fixed. I was sending all the required material - no feedback so far.

Somtimes I´m getting 10 pictures scanned properly - sometimes not even 1 before the SW is crashing (...yes the scanner is checked at NIKON already - no HW failure....)

Cheers
Oliver

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Re: LS5000 and MacOS X 10.5.2

Postby LSI_Luebker » Tue Aug 05, 2008 3:39 pm

Dear Oliver,

have you recieved a confirmation mail with a ticket number ? If yes pleae send me a Message via the Forum where this one is included and I will see whats up with the ticket. If not please just go through the Support Agent again and see if you done all the suggestions (like deleting the prefs which is very crucial in terms of torubleshooting)

Anyway normally your problems should be fixed from SilverFast 6.6 and I am very positive that we will be able to discover your Problem together and sort it out.

best regards,

Thomas Lübker
- LSI Software Support Specialist -
best regards,

Thomas Luebker,
LaserSoft Imaging AG


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