error in scan start cannot measure exposure values - 6x6

[xpolar]

Hi,

Having serious problems scanning 6x6 positive slides using Silverfast ai 6

It worked once and now refuses to scan.

It comes up with error in scan start cannot measure exposure values

Prescan is fine - exposure good and in focus. I have IT8 calibration switched on.

How can we rectify this as we are unable to scan any 6x6 transparencies.

log-file below

thank-you

Giles


*** SilverFast LOGFILE ***

In case of problems with SilverFast, please send the attached file to LaserSoft:
LaserSoft Imaging AG, Luisenweg 8; 24105 Kiel, Germany;
Tel: 0431/56009-0; Fax: 0431/56009-98; e-Mail: support@silverfast.de
LaserSoft Imaging Inc., 546 Bay Isles Road, Longboat Key, FL 34228, USA;
Tel: 941-383-7496; Fax: 941-387-7574; e-mail: info@lasersoft-imaging.com

This file, containing information which will also be asked in case of telephone-support,
facilitates the support if you have problems with SilverFast. Read this file carefully.
If you do not agree on sending us all the information, delete the information you don?t wish
to communicate.
Please note, however, that this will render the support and a solution more difficult.

If SilverFast doesn?t find your scanner, please perform the following steps:
1. Please check that your scanner is properly connected to your computer and is switched on.
2. Please check that your scanner is registrated in the list of supported scanners.
This list is located later in this logfile,
the entries begin with the Titel "Supp. Scanner:".
3. If your scanner is connected via USB or FireWire (IEEE 1394):
Make sure, that you have installed the most current driver for your scanner.


Date and time: 6.3.2003 21:5:25

Platform : PC
Plugin : PhotoShop
Host : 0x3842494d (Adobe PhotoShop)


Path : C:\Program Files\Adobe\Photoshop 7.0\Plug-Ins\Import-Export\SilverFast(NikonM).8ba

Locking : <SilverFast(NikonM).8ba>: unlocked
Locking : <Import-Export>: unlocked
Locking : <Plug-Ins>: unlocked
Locking : <Photoshop 7.0>: unlocked
Locking : <Adobe>: unlocked
Locking : <Program Files>: LOCKED
Locking : <C:>: unlocked

Version : SilverFast Nikon M v6.0.1r19

System : Microsoft Windows 2000 (Version 5.1 Service Pack 1, Build 2600)
Memory : 1024 MB RAM


Found device: 0 <Nikon SUPER COOLSCAN 8000 ED>


Info : limited : IT8, Job


*** END ***

[LSI_Support]

Dear Giles,
please contact support@silverfast.de for download authorization on Nikon LS8000. When you have this authorization, please download the latest SilverFast Ai 6 for that scanner.