Ejecting film strip from SA-21

All the problems with Nikon film scanners

BB
SilverFast User
SilverFast User
Posts: 46
Joined: Tue Nov 06, 2001 1:00 am

Ejecting film strip from SA-21

Postby BB » Mon Feb 05, 2007 9:24 pm

Hi,

I've got a problem: when I eject the film strip from the SA-21 film strip holder, SF keeps ejecting (the eject button stays gray, and everytime it thinks it's done, the scanner starts ejecting again). This can only be stopped by force-quitting PhotoShop, which is a little annoying.
Has anybody else experienced this behavior?
I'm using SF 6.4.4r6 / OSX 10.4.8 on a Mac Pro (Intel). This did not happen on my PPC machine (same version of SF).
<edit>
I also tried the latest version, 6.5, with no difference.
</edit>

Thanks for any hints,

Bernhard

LSI_Leschke
LSI Staff
LSI Staff
Posts: 132
Joined: Thu Aug 02, 2001 1:00 am

Postby LSI_Leschke » Thu Feb 08, 2007 11:17 pm

Try deleting the "nikon"- folder inside library/application support, Then run the Silverfast installer again. If the issue persists, please report it via our support-contact form.


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