Silverfast DUal Scan III under Vista

All the problems with Minolta film scanners

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Joined: Tue Feb 05, 2008 3:42 am

Silverfast DUal Scan III under Vista

Postby courtneydidit » Tue Feb 05, 2008 3:51 am

Hi all,

I've been trying to launch the Silverfast Plug-In from the File->Import menu in CS3, but it seems to always fail.

If I use the minolta software, it works fine...

The error I get is "Scanner setup. Please close film holder slot." This message loops to infinity and I have to kill the CS3 process to get out of it.

Can someone help ?

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LSI Staff
LSI Staff
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Location: Kiel, Germany

Postby LSI_Noack » Thu Feb 21, 2008 5:37 pm

Dear Ms Didit

for Photoshop CS 3 and Vista you'll definitely need SilverFast 6.5.5r3 or higher.
However, please be aware that your scanner isn't supported by SilverFast on Vista:

I doubt situation will change, because while we get the thing running in our own tests, the drivers are obviously not up to the task, and produce hideous stripe-like image defects that don't occur on XP systems.
The same holds true in our test for Dimagescan, and unfortunately I am afraid that no driver update will ever come from Minolta. Although I of course hope, I will be proven to be mistaken here.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

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Joined: Tue Feb 05, 2008 3:42 am

Postby courtneydidit » Fri Feb 22, 2008 4:29 am

Perhaps with Vista SP1 did they fix their stuff?

Worth a shot I guess, will try and post back.

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