I have a Minolta Multi and I downloaded the demo version of SilverFast AI(I use it with my Nikon Coolscan and love the program). When I launch the program it errors out with a message that it can't find the scanner. The minolta software see's the scanner and works fine as does v**s**n. The error happens either launching SF from Photoshop or standalone. Any idea?
Almost forgot to mention, I am running a Macintosh G3 using OSX 10.1.5. Again the other scanning software see and function with the scanner just fine. Apple profiler see's the scanner just fine as well so I don't believe it's a connection issue.
Minolta Multi
Dear ChrisL
we found Minolta and Nikon software installed together on the same computer causing problems.
Therefore I'd suggest you physically disconnect the scanner you don't want to use prior to starting up your system.
The OS doesn't configure the virtual device driver if the device in question is not present at boot time and should then not trouble you any further.
However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.
we found Minolta and Nikon software installed together on the same computer causing problems.
Therefore I'd suggest you physically disconnect the scanner you don't want to use prior to starting up your system.
The OS doesn't configure the virtual device driver if the device in question is not present at boot time and should then not trouble you any further.
However, if the problem persists, please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.
Thanks in advance for your co-operation.
Dear Chris
what a SCSI device actually needs is just a free ID (i.e. not used by another device on the SCSI chain). What number this is, depends on your SCSI controller: standard controllers offer ID 0-7, wide SCSI ranges from 0 to 15. Very often the controller's own ID is set to 7 (even with wide SCSI controllers).
So, your SCSI scanner may theoretically be set to any ID from 0-6. However, the SCSI ID selector switches on most SCSI scanners simply provide you with alternatives 1-6.
Because of the nature of algorithms and the runtimes of signals sometimes a scanner connection does work stable only on certain ID numbers.
From our testing experience, ID 2 and 5 turned to be out most reliable.
However, never change a running system. If works scanners works an ID 3, then it's ID 3 you want to go with.
what a SCSI device actually needs is just a free ID (i.e. not used by another device on the SCSI chain). What number this is, depends on your SCSI controller: standard controllers offer ID 0-7, wide SCSI ranges from 0 to 15. Very often the controller's own ID is set to 7 (even with wide SCSI controllers).
So, your SCSI scanner may theoretically be set to any ID from 0-6. However, the SCSI ID selector switches on most SCSI scanners simply provide you with alternatives 1-6.
Because of the nature of algorithms and the runtimes of signals sometimes a scanner connection does work stable only on certain ID numbers.
From our testing experience, ID 2 and 5 turned to be out most reliable.
However, never change a running system. If works scanners works an ID 3, then it's ID 3 you want to go with.
Who is online
Users browsing this forum: No registered users and 1 guest