I have upgraded some of my Silverfast software to 6.5 (HDR and AI Studio for the Minolta.
Part of the reason for the upgrade was for the Multi Exposure feature. I have yet to find where it is invoked within the software. multi sampling is still there along with the original features. Added is the frame recognition (fails to work properly).
How do I invoke the new features and when will the documentation be available.
Regards,
Bob Rapp
Minolta 5400 and Version 6.5
I finally found the QT movie and tried it again. The icon did not come up as I toggled through the multi-sample options. Then, I noticed that I had the click twice to get past 2 and 4! It appears that the multi - exposure icon does not come up.
I found that starting the scan after the first click on 2 invoked the multi exposure. I did only one scan last night - it was late - but the results were less that spectacular. I had colour fringing and a very different colour balance from the original (48-bit Colour).
I will play with it again tonight and see if 48-bit HDR colour and Silverfast HDR make a difference.
Bob
I found that starting the scan after the first click on 2 invoked the multi exposure. I did only one scan last night - it was late - but the results were less that spectacular. I had colour fringing and a very different colour balance from the original (48-bit Colour).
I will play with it again tonight and see if 48-bit HDR colour and Silverfast HDR make a difference.
Bob
-
- SilverFast Expert
- Posts: 435
- Joined: Fri Jan 18, 2002 1:00 am
- Location: Germany
XP vs Classic schemes
Yes, I found that it worked long a go. I, like a lot of my associates, refuse to use the XP desktop scheme. The "eye candy" is in the scans, not the interface.
Bob Rapp
Bob Rapp
-
- SilverFast Expert
- Posts: 435
- Joined: Fri Jan 18, 2002 1:00 am
- Location: Germany
-
- SilverFast Expert
- Posts: 435
- Joined: Fri Jan 18, 2002 1:00 am
- Location: Germany
DS Elite 5400 II: Multi Exposure doesn't work
We also paid the expensive upgrade to the Ai Studio ME Version just because of the Multi Exposure feature and we also can't use it, even though our Scanner is supported (DS Elite 5400 II). We have Version 6.5.1r1 and work with Mac OS X 10.4 and it doesn't work. I can click on the multisampling icon however often I want, it still remains a simple Multisampling icon, displaying the normal features but not the Multi Exposure Feature. We have tried to contact the tech support and got a ticket but no answer, which is very annoying. Is there any chance on solving this problem or did we waste our money, buying the upgrade??
Best regards, MaNi
Best regards, MaNi
Last edited by MaNi on Tue Jul 24, 2007 10:07 am, edited 1 time in total.
-
- SilverFast Expert
- Posts: 435
- Joined: Fri Jan 18, 2002 1:00 am
- Location: Germany
Re: DS Elite 5400 II: Multi Exposure doesn't work
MaNi wrote:We also paid the expensive upgrade to the Ai Studio ME Version just because of the Multi Exposure feature and we also can't use it...
Dear MaNi,
please notice that the other users only had a display problem of the button, the Multi-Exposure works just fine !
So you are having a different problem.
And yes, there should be a way of solving your problem, i'll forward this thred linkt to our support to see if they can elevate your ticket and look at the problem soon.
Greetings,
Nils Heidorn, R & D, LaserSoft Imaging AG
Dear MaNi
I could retreive two tickets from our support system, one aged less than one hour, the other less than 23 hours at the time of writing this post.
I've answered them both right now. If I unfortunately failed to see another request raised, please reply to this posting with the ticket number in question. Thank you very much in anticipation of your kind cooperation.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
I could retreive two tickets from our support system, one aged less than one hour, the other less than 23 hours at the time of writing this post.
I've answered them both right now. If I unfortunately failed to see another request raised, please reply to this posting with the ticket number in question. Thank you very much in anticipation of your kind cooperation.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
Hello and thanks for your answers now, helping to solve both our problems.
Yes we received the ticket concerning the ME feature yesterday and were hoping for a quick answer, because we need the feature urgently and our work got stuck because of it since yesterday afternoon.
I answered your E-mail asking a further question concerning the Multi Exposure feature and am positive we will be able to close the subject soon.
Thanks a lot, best regards,
MaNi
Yes we received the ticket concerning the ME feature yesterday and were hoping for a quick answer, because we need the feature urgently and our work got stuck because of it since yesterday afternoon.
I answered your E-mail asking a further question concerning the Multi Exposure feature and am positive we will be able to close the subject soon.
Thanks a lot, best regards,
MaNi
Who is online
Users browsing this forum: No registered users and 1 guest