Big Problems With 5400

[JohnnyDacks]

When ever I Pre Scan or Scan, I get a Error in Scan Start "cannot Start Scanner" Any body else have these problems. It works well with the Minolta Software but not with anyother Programs. (silver fast Ai). It worked for a couple of scans but then it just bombed out on me. Running an HP with a 2.4 GHZ. 512 Megs of Ram. Windows XP. Downloaded upgrades and it still dosn't work. Got a solution, give me a post back. Thanks alot guys.

John

[LSI_Noack]

Dear JohnnyDacks

for a support request, especially for one which shall trigger an entry into our bug database, please update to the latest version of SilverFast for your scanner, check if the error still persists, please don't hesitate to contact LaserSoft Imaging support staff: https://www.silverfast.com/problemreport/en.html
I would appreciate if you could paste a fresh copy of the SF_Logfile in the problem report.

Thanks for your co-operation =)
Sonny