Microtek 4000t How does one get a reply from support?

[gordon]

I cannot get support reply. has anyone got an answer to there question?

[LSI_Flyvbjerg]

Dear Gordon.

When did you contact the support and how did you contact them? It will normally take a few days to get a response from the response.

Please tell me the exact day and title of your email and I will find out, why they didn?t answer.

Eric.

[gordon]

Dear Eric, thank you for your prompt reply.

I e-mailed support@silverfast.de 27Aug 10.54. title Focusing-Silverfast Microtek4000t.

e-mail support---------------------27Aug 23.10 .--------------------------.

Plus on the Forum under film scanners Microtek.
Kind Regards Gordon.

[LSI_Flyvbjerg]

Dear Gordon.

Our support team told me, that they currently are having propblems with our postbox. They are getting hundreds of spam mails every day. I do not hope that your request got lost.

Anyway, I forwarded your post "Microtek 4000t and SilverFast. Help Please!" to the support.

Eric.

[gordon]

Dear Eric, once again thanck you very much.
Gordon