Microtek 4000t How does one get a reply from support?

All the problems with Microtek film scanners

gordon
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Microtek 4000t How does one get a reply from support?

Postby gordon » Wed Aug 27, 2003 10:14 am

I cannot get support reply. has anyone got an answer to there question?

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LSI_Flyvbjerg
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Postby LSI_Flyvbjerg » Thu Aug 28, 2003 7:09 am

Dear Gordon.

When did you contact the support and how did you contact them? It will normally take a few days to get a response from the response.

Please tell me the exact day and title of your email and I will find out, why they didn?t answer.

Eric.

gordon
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Eric.Reply to your post 28Aug 6.09.

Postby gordon » Thu Aug 28, 2003 1:14 pm

Dear Eric, thank you for your prompt reply.

I e-mailed support@silverfast.de 27Aug 10.54. title Focusing-Silverfast Microtek4000t.

e-mail support---------------------27Aug 23.10 .--------------------------.

Plus on the Forum under film scanners Microtek.
Kind Regards Gordon.

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LSI_Flyvbjerg
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Postby LSI_Flyvbjerg » Thu Aug 28, 2003 3:40 pm

Dear Gordon.

Our support team told me, that they currently are having propblems with our postbox. They are getting hundreds of spam mails every day. I do not hope that your request got lost.

Anyway, I forwarded your post "Microtek 4000t and SilverFast. Help Please!" to the support.

Eric.

gordon
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Location: Gordon . U.K.

Thanck you Eric. regards Gordon

Postby gordon » Thu Aug 28, 2003 6:12 pm

Dear Eric, once again thanck you very much.
Gordon


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