4000 TF: Last picture negative tray always black or destroye

All the problems with Microtek film scanners

PM
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Joined: Wed Jun 08, 2005 7:43 am

4000 TF: Last picture negative tray always black or destroye

Postby PM » Mon May 15, 2006 12:04 pm

Hi all!

I have the following problem with my 4000 TF and Silverfast Ai 6.4.3r9: When I have negative strips with 6 negatives and I do a new overview (?berblick?) I can not use the last picture because it is complete black (or sometimes destroyed - half scanned with a lot of funny colours).

So I have to turn the negative scan 180 degrees (?) to get a overview of the last picture.

Any solution available?

PM

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LSI_Noack
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Postby LSI_Noack » Wed May 24, 2006 1:47 pm

Dear PM

that's unheard-of-trouble. Please don't hesitate to contact support: http://www.silverfast.com/problemreport/en.html

We will need to examine this more closely, so please provide some more information (logfile, statistics) with your request:
How to help support staff to help you: http://www.silverfast.com/faq/1058/en.html
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -

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RAG
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Postby RAG » Wed May 24, 2006 8:59 pm

PM,

Is it possible that you are covering the scan registration area?
Member in good standing - NAPP
A picture is worth a thousand words! :-)

PM
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Postby PM » Thu May 25, 2006 11:45 am

@ RAG

> Is it possible that you are covering the scan registration area?

Sorry I didn?t understand... :(

What did you want to know?

PM[/quote]

PM
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Posts: 17
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Postby PM » Thu May 25, 2006 11:47 am

@ Noack

Please give me a little bit more time as I am on a business trip.

I will come back to you

CU

PM

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RAG
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Postby RAG » Thu May 25, 2006 5:03 pm

Flatbed scanners have an area that is used for calibration of the transparency unit. If this area is covered...
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A picture is worth a thousand words! :-)


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