SilverFast Ai Studio-SF Launcher not saving files

[totalcontrolprint]

Hi, can anyone please help? When performing a scan SF Launcher software is not saving the file to my specified location. I've tried all the different options: TIFF; JPEG; JPEG 2000. Also the two menu bar options: SF Launcher; File; aren't available either.

Many thanks,
Christian Macey
SF Ai Studio v.6.4.2r5d

[asto999]

Hi,
I had a similar problem using a reflecta rps 7200 film scanner. Deleting the Prefs folder seemed to fix the problem.
However, it was possible to save again.