Problem with Silverfast SE 6.4.4r.6

flatbed scanners for Microtek

gecata
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Joined: Mon Sep 25, 2006 7:37 pm
Location: Bulgaria

Problem with Silverfast SE 6.4.4r.6

Postby gecata » Mon Sep 25, 2006 7:55 pm

Hi, I have a problem during scaning of slides - I receive artescan.I haven't had any problems with the previous update 6.4.3r.9 ( 6.4.3r.9b-according to my memory).
Please, if somebody keeps this version let send it to me at e-mail: artphotorama@gmail.com.
Please, help me to cope the problem with the new update version.
PP-my scaner is Microtek Scan Maker 6100, and the operational system is Win XP.
Thank you.

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LSI_Noack
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Posts: 1432
Joined: Wed Oct 22, 2003 1:30 pm
Location: Kiel, Germany
Contact:

Postby LSI_Noack » Wed Oct 04, 2006 2:57 pm

Dear gecata

if you experience problems with using SilverFast and would like us to examine them, please don't hesitate to contact support: http://www.silverfast.com/problemreport/en.html
How to help support staff to help you: http://www.silverfast.com/faq/1058/en.html
Thank you in anticipation of your kind co-operation.

Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -


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