Error in Scan Start

flatbed scanners for Microtek

PhilipEdwards
Visitor
Posts: 1
Joined: Mon Feb 11, 2002 1:00 am

Postby PhilipEdwards » Mon Feb 11, 2002 4:06 pm

I'm using Microtek 8700 on firewire with SF5.5.1r06 as a PS6 plugin. Every time I press prescan I get an error message 'error in scan start cannot calibrate scanner'
The scanner works without any problems in microtek's scanwizard. Can anyone help me solve this error please? (PC - windows ME)

<font size=-1>[ This Message was edited by: PhilipEdwards on 2002-02-11 16:08 ]</font>

LSI_Support
LSI Staff
LSI Staff
Posts: 491
Joined: Mon Jun 18, 2001 1:00 am

Postby LSI_Support » Fri Feb 15, 2002 3:17 pm

The ScanWizard installation will also install a little "button manager" tool that will be loaded on each system start-up. This tool appears as a little icon in the program bar below - left of the system clock.
If you righ-click that icon (looks like a "prohibited" sign) a menu will offer three choices:
Find Scanner
Activate Scanner Button(s)
Exit

The "Activat Scanner Button(s)" is active by default - and this is causing problems!!!

Solution: left-click once on that "Activat Scanner Button(s)" and it will be unchecked. Now SF should work o.k.


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