'error in scan start' - mac

flatbed scanners for Microtek

macgarvin
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Postby macgarvin » Sat Apr 27, 2002 4:44 pm

identical problem to that posted below for a PC, but on a mac, within photoshop, using newly installed Silverfast version 5.2. Scanner is Scanmaker X12USB. I've tried to think out what the equivalent actions for a solution on the mac would be, but my limited wits mean that I have failed -help!
Malcolm MacGarvin
Glenlivet, Scotland

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President_LSI
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Postby President_LSI » Thu May 30, 2002 10:38 am

Try SilverFast 5.5 demo and see whether the problems persists!

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Postby LSI_Support » Sat Jun 01, 2002 9:54 am

"error in scan start"

Dear MCGARVIN,
please refer to our FAQ section:
http://www.silverfast.com/faq/1026/en.html

scroll down to last Question.

macgarvin
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Postby macgarvin » Mon Jun 03, 2002 12:00 am

On 2002-05-30 11:38, President_LSI wrote:
Try SilverFast 5.5 demo and see whether the problems persists!


Thx, I took the leap of faith and bought the upgrade prior to both of your responses - problem solved. Now with Photoshop 7 I look forward to rapid USB implementation of OSX (some customers are never satisfied !)

Wiggy
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Same prob, but with SF6

Postby Wiggy » Thu Nov 14, 2002 9:50 pm

I have the same problem. I have followed the advice and unchecked the "enable scanner buttons" menu item. I've updated to the latest Silverfast release (R27). I have a Scanmaker 8700 on Mac OS9.
Also Silverfast causes my mac to make warning "pings" which are annoying.
I've been tying to sort this problem for around 5 hours now and need to use the scanner desperately. Please help.


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