I was getting a "error in scan start: cannot calibrate scanner" on OSX so i thought i would reinstall the software. i am licensed for Silverfast SE and have that installed but i accidentally downloaded and installed the current Silverfast Ai thinking that was an update which i am not licensed for. i tried to reinstall SE but am not able to.
How do i remove the Ai installation from my MAC 10.4 and why was i getting that error to begin with?
i have a UMAX Powerlook 1100 scanner if that helps.
Thanks
Wrong Installation
-
LSI_Sperling
- LSI Staff

- Posts: 90
- Joined: Thu Dec 20, 2001 1:00 am
dear itons,
please delete the folder: " SilverFast Application " >> HD: Programs / SilverFast Application and reinstall your SilverFast SE version.
Please check, it the scanner is found by the Apple System Profiler.
If there is any problem again - please contact our support.
https://www.silverfast.com/problemreport/en.html
We will help you.
kind regards,
Christoph
please delete the folder: " SilverFast Application " >> HD: Programs / SilverFast Application and reinstall your SilverFast SE version.
Please check, it the scanner is found by the Apple System Profiler.
If there is any problem again - please contact our support.
https://www.silverfast.com/problemreport/en.html
We will help you.
kind regards,
Christoph
Return to “Installation Problems”
Who is online
Users browsing this forum: No registered users and 1 guest