Won't accept the Serial #

Problems with installing SilverFast
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neeleyf
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Posts: 1
Joined: Sun Sep 01, 2002 8:54 pm

Won't accept the Serial #

Postby neeleyf » Sun Sep 01, 2002 9:07 pm

I purchased SilverFast 6.0.1r10 as an upgrade online, downloaded the software, received the serial number but that program will not accept it!! I've been extra careful to make 'em 0's and not O's so that's not the problem. What is wrong here?

I might add that I uninstalled the demo first and also I am running a Nikon version of 5.5.2r20 and it's working just fine.

Operating system is Windows 2000 and I?ve installed the Photoshop plug-in version.
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LSI_Support
LSI Staff
LSI Staff
Posts: 491
Joined: Mon Jun 18, 2001 1:00 am

Postby LSI_Support » Mon Sep 02, 2002 2:01 pm

Dear Neeleyf,
please write an e-mail to us with that unexcepted serial number.
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Malm Vogn
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Posts: 5
Joined: Mon Sep 02, 2002 4:58 pm

Same version - same problem

Postby Malm Vogn » Mon Sep 02, 2002 5:05 pm

I have the same problem. Mailed info@silverfast.com and asked for a new serial yesterday, I am still waiting, eager to begin scanning...

terje
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Malm Vogn
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Posts: 5
Joined: Mon Sep 02, 2002 4:58 pm

Postby Malm Vogn » Tue Sep 03, 2002 3:49 pm

...and now I have received my new, working serial. Everythings OK

Terje
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