Windows XP Pro, 2 SCSI Cards, Polaroid SS 4000, No Dice

Problems with installing SilverFast

polar4000
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Posts: 1
Joined: Sat Nov 02, 2002 3:57 am

Windows XP Pro, 2 SCSI Cards, Polaroid SS 4000, No Dice

Postby polar4000 » Sat Nov 02, 2002 4:08 am

I downloaded the demo of Silverfast AI 6.0.1r16, I'm not too impressed with Polacolor Insight.

I have a Adaptec 2940UW that runs my cd burner but the scanner is plugged into a 2902, the card that came with the scanner.

Insight works fine but Silverfast doesn't... It just says "no scanner found", and tells me to read the log file.

It goes through SCSI buses 0-4, 6 units on each bus and says they're all empty.

BTW I am using Photoshop 7.0.

LSI_Belli
LSI Staff
LSI Staff
Posts: 205
Joined: Wed Feb 06, 2002 1:00 am
Contact:

Postby LSI_Belli » Fri Nov 08, 2002 10:10 am

Please contact our support team:

http://www.silverfast.com/problemreport/en.html

Regards,

Thomas


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