Win 7 64 bit installer

Problems with installing SilverFast

cragrat
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Posts: 5
Joined: Fri May 23, 2014 6:56 pm
Scanner: plustek 7200i
SilverFast Product: SE
SilverFast Version: 6.6

Win 7 64 bit installer

Postby cragrat » Wed Dec 21, 2016 11:52 am

Hello,
In 2014 I bought Siverfast SE Plus 8 as an upgrade to the bundled SE 6.5 for my Plustek OpticFilm7200i. Due to a issue I have with my 7200i I elected to completely uninstall and reinstall all of the drivers. I now need to do the same with silverfast so that it recognizes the scanner. My issue is when I open the installer it tells me that I am trying to use a 32 bit installer on a 64 bit system and to go to the Lasersoft site. I can't find the 64 bit installer.
Any assistance would be most helpful.
:)
Thank you
Dave George

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LSI_Ketelhohn
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Re: Win 7 64 bit installer

Postby LSI_Ketelhohn » Fri Dec 23, 2016 5:23 pm

Dear Dave,

Please make sure you downlaod and install the latest SilverFast update from our website.
The installer in deed is only 32 Bit because the driver is only available in 32 bit.

Kind regards,
Arne


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