Where're The Help Files?

Problems with installing SilverFast

Izzy
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Joined: Wed Apr 13, 2011 4:55 am
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SilverFast Product: Ai Studio
SilverFast Version: 6.6

Where're The Help Files?

Postby Izzy » Thu Apr 09, 2015 2:41 am

Not sure if this is the right forum for this question or not, but figured I'd ask.
Recent download and install of SF8 Archive Suite (Ai Studio & HDR).

Both programs seem to be working ok, but where're the help files?
Got the quick start guides ok, but what about the rest of the help files?????????

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LSI_Ketelhohn
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Re: Where're The Help Files?

Postby LSI_Ketelhohn » Fri Apr 10, 2015 2:58 pm

Dear customer,

The help files are available from our website.
The help and Quicktime icons in the individual tools will open them.
If you want to open them locally you can download a movie and documentation installer from our websites download -> Updates site.
They are in a separate installer to keep the installation file smaller.

Kind regards,
Arne Ketelhohn.

Izzy
SilverFast Beginner
Posts: 10
Joined: Wed Apr 13, 2011 4:55 am
Scanner: Not using it or the SilverFast product it came with at the time of this registration.
SilverFast Product: Ai Studio
SilverFast Version: 6.6

Re: Where're The Help Files?

Postby Izzy » Sun Apr 12, 2015 3:45 am

Thankyou! I'll take a look.....Izzy

Izzy
SilverFast Beginner
Posts: 10
Joined: Wed Apr 13, 2011 4:55 am
Scanner: Not using it or the SilverFast product it came with at the time of this registration.
SilverFast Product: Ai Studio
SilverFast Version: 6.6

Re: Where're The Help Files?

Postby Izzy » Fri May 08, 2015 3:18 am

Checked out the videos (on the website) but didn't download them.
Aside from that!
Just updated from 8.5.R3 to 8.5.R4.
Noticed one of the checkboxes (during the installation process) said something about "add ons".
I didn't check that box but did right click to se if I could get a little more info about what those
add ons were. The info I got indicated the videos and detailed help files.
Does detailed help files mean the same type of help files that came with 6.6, that I printed out
and filled a 4" binder with?......Izzy

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LSI_Ketelhohn
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Re: Where're The Help Files?

Postby LSI_Ketelhohn » Wed May 13, 2015 4:11 pm

Dear customer,

Those add ons will install the same documents and movies you can find on our website.

Kind regards,
Arne Ketelhohn.

Izzy
SilverFast Beginner
Posts: 10
Joined: Wed Apr 13, 2011 4:55 am
Scanner: Not using it or the SilverFast product it came with at the time of this registration.
SilverFast Product: Ai Studio
SilverFast Version: 6.6

Re: Where're The Help Files?

Postby Izzy » Fri May 15, 2015 12:53 am

Thankyou!

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LSI_Ketelhohn
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Re: Where're The Help Files?

Postby LSI_Ketelhohn » Tue May 19, 2015 8:34 am

You are welcome.


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