UPGRADING

Problems with installing SilverFast

cchrissy55
Visitor
Posts: 1
Joined: Fri Oct 28, 2016 9:54 pm
Scanner: EPSON PERFECTION 3200 PHOTO
SilverFast Product: SE

UPGRADING

Postby cchrissy55 » Fri Oct 28, 2016 10:02 pm

I recently tested the software of Silverfish using the demo and decided to purchase the full version, however after receiving confirmation with the serial number which I registered and consequently entered when prompted, I am still running the demo version???

I can't seem to upgrade this version to the one purchased.
I am using Epsom perfection 3200 photo scanner on I Mac OS X 10.11

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: UPGRADING

Postby LSI_Ketelhohn » Fri Nov 11, 2016 11:50 am

Dear customer,

Please check the welcome screen's Service dialog.
Your current license is shown at the top of that dialog.
Below it you will find the "upgrade license" button which allows you to exchange a serial number.

kind regards,
Arne


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 1 guest