upgrade to

Problems with installing SilverFast

rwoodley
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SilverFast Product: Ai Studio

upgrade to

Postby rwoodley » Sun Jun 26, 2016 9:47 pm

I upgraded from SE Plus to AI Studio but AI Studio does not appear in my applications list.
Where is it. How can I start using AI Studio?

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LSI_Ketelhohn
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Re: upgrade to

Postby LSI_Ketelhohn » Wed Jun 29, 2016 12:59 pm

Dear customer,

SilverFast Ai Studio is not a separate software.
Please exchange the serial number in the Welcome screen's Service Dialog. Using the Upgrade license button.

Kind regards,
Arne

mikakeijonen
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Joined: Mon Jan 30, 2017 1:18 pm

Re: upgrade to

Postby mikakeijonen » Mon Jan 30, 2017 1:34 pm

Hi,

I tried to upgrade Sf Se plus to Sf studio 8. The upgrade button is not working? Tried with two different browsers.

What can i do?

-Mika

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LSI_Ketelhohn
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Re: upgrade to

Postby LSI_Ketelhohn » Mon Feb 06, 2017 4:33 pm

Dear Mika,

Did you upgrade directly from the Help menu within SilverFast?
If you want to upgrade through our web site please open our store.
There you can purchase the upgrade by selecting "upgrade" as the license type.
Entering your existing serial will provide the discount.

Kind regards,
Arne


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