upgrade to

Problems with installing SilverFast

rwoodley
Visitor
Posts: 1
Joined: Sun Jun 26, 2016 9:42 pm
Scanner: Epson Perfection V850
SilverFast Product: Ai Studio

upgrade to

Postby rwoodley » Sun Jun 26, 2016 9:47 pm

I upgraded from SE Plus to AI Studio but AI Studio does not appear in my applications list.
Where is it. How can I start using AI Studio?

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: upgrade to

Postby LSI_Ketelhohn » Wed Jun 29, 2016 12:59 pm

Dear customer,

SilverFast Ai Studio is not a separate software.
Please exchange the serial number in the Welcome screen's Service Dialog. Using the Upgrade license button.

Kind regards,
Arne

mikakeijonen
Visitor
Posts: 1
Joined: Mon Jan 30, 2017 1:18 pm

Re: upgrade to

Postby mikakeijonen » Mon Jan 30, 2017 1:34 pm

Hi,

I tried to upgrade Sf Se plus to Sf studio 8. The upgrade button is not working? Tried with two different browsers.

What can i do?

-Mika

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: upgrade to

Postby LSI_Ketelhohn » Mon Feb 06, 2017 4:33 pm

Dear Mika,

Did you upgrade directly from the Help menu within SilverFast?
If you want to upgrade through our web site please open our store.
There you can purchase the upgrade by selecting "upgrade" as the license type.
Entering your existing serial will provide the discount.

Kind regards,
Arne


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 2 guests