System Error after Installation

Problems with installing SilverFast

BruceRC
Visitor
Posts: 4
Joined: Wed Mar 07, 2012 12:34 am
Scanner: Epson V700
SilverFast Product: Ai
SilverFast Version: 6.5

System Error after Installation

Postby BruceRC » Thu Oct 13, 2016 10:12 pm

I keep getting a System Error when trying to open SilverFast Ai Studio 8

Due to a computer hack, I had to install a new operating system . I am using a PC with Windows 7.

I tried to reinstall my SilverFast product but I get "SilverFast 8.exe - System Error" - This program cant start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.

How do I fix this?

Thanks!

Bruce

User avatar
LSI_Ketelhohn
LSI Staff
LSI Staff
Posts: 4283
Joined: Wed May 28, 2008 11:19 am
Scanner: all
Location: Kiel, Germany
Contact:

Re: System Error after Installation

Postby LSI_Ketelhohn » Fri Oct 14, 2016 10:20 am

Dear Bruce,

That is a Windows component.
You can download it here from the Microsoft website:
https://www.microsoft.com/en-us/downloa ... x?id=49093


Kind regards,
Arne


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 21 guests