Silverscan v6.4.2r2ac Errors - Prescan/Scan w/ Microtek i900

Problems with installing SilverFast

jdwhite
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Posts: 1
Joined: Fri Feb 09, 2007 5:46 pm
Location: St. Pete. FL

Silverscan v6.4.2r2ac Errors - Prescan/Scan w/ Microtek i900

Postby jdwhite » Mon Feb 12, 2007 4:32 pm

Can anyone help me resolve these Errors using Silverfast 6?

ScanMaker i900 -- (Product)
USB -- (Interface)
Jan. 31, 2007 -- (Date of Purchase)
5.3 -- (CD Version)
OS 10.4 Tiger -- (Mac OS)

Unit Specs:
Apple Mac G4 Quicksilver 733 with GigaDesigns 1.33Mhz Dual processor
1.5GB memory

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Software installed:
ScanWizard Pro v7.51 -- (Driver)
IT8 Calibration CD v3.06
Silverfast 6 - Microtek i900 Bundle

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Detailed Description of problem using Silverfast:
Unable to Prescan or Scan using Silverfast software.

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Errors:
1. Using silverfast - error at prescan: not enough memory for prescan left !
2. Using silverfast - error at start of scanning process: cannot send command <set>

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Order of installations: (per Microtek instructions)
Microtek ScanWizard Pro software disv5.3 ? driver v7.51
IT8 Calibration CD v3.06
Lasersoft Silverfast software SE, SM i900 CD v6.4.2r2ac, Installed for use with Photoshop CS2
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Information:
Unit powers on
Connection: USB, 15? active extension cable plus included 4? cable
Installation from Microtek CD-ROM and Silverscan bundled software

Questions:
Does installation of both Microtek Scanwizard pro and LaserSoft Silverscan conflict with each other?

LSI_Sperling
LSI Staff
LSI Staff
Posts: 90
Joined: Thu Dec 20, 2001 1:00 am

Postby LSI_Sperling » Thu Mar 15, 2007 4:42 pm

dear jdwhite,

SilverFast and ScanWizzard have no conflict as long as the Microtek Scanner Finder is deactivated.

Please download the latest costfree version 6.4 for your scanner and install it.

Afterwards please delete once the LaserSoft Imaging folder.

On a typical Mac OS X installation, the " LaserSoft Imaging " folder is to be found at:
/ User / (your username) / Library / Preferences / LaserSoft Imaging

If there is any problem left please use our online support:

https://www.silverfast.com/show/support/en.html


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