Silverfast forgets Serial Number

Problems with installing SilverFast

Monstrukt
Visitor
Posts: 1
Joined: Thu Apr 14, 2005 2:24 pm

Silverfast forgets Serial Number

Postby Monstrukt » Thu Apr 14, 2005 2:35 pm

I have a Silverfast Version bundled with a Umax Alpha Vista.
When I give in the serial printed on the Silverfast-CD, I can work with it, but the next time I restart the Photoshop Plugin,
the serial number window apears again.
Where is the serial number stored?

I have more than one Account on my machine.
Do I have to install Silverfast for every account?

User avatar
Gregory C
SilverFast Expert
SilverFast Expert
Posts: 366
Joined: Wed Jan 02, 2002 1:00 am
Scanner: Nikon Super Coolscan 4000ED
Microtek 5700
SilverFast Product: Ai Studio
Location: Hong Kong
Contact:

Postby Gregory C » Thu Apr 14, 2005 4:41 pm

from my experience assuming you're referring to Mac OS X:

1. you have to install for each account (although I haven't tried moving the registration data to the root /library directory)

2. each account must have admin privileges while you enter the serial number for the first time. otherwise, it won't stick and you'll be asked for the number again the next time.

regards.


Return to “Installation Problems”

Who is online

Users browsing this forum: No registered users and 1 guest