Silverfast 8 demo - no source image

Problems with installing SilverFast

clodomir
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Posts: 2
Joined: Mon Feb 11, 2013 10:01 am
Scanner: Reflecta Digitdia 5000
SilverFast Product: Ai Studio
SilverFast Version: 6.6

Silverfast 8 demo - no source image

Postby clodomir » Mon Feb 11, 2013 10:22 am

Hello,

I have installed Silverfast 8 demo version for my Reflecta Digitdia 5000 scanner. When I launch the software, the image source file is blank.
In my device manager, the driver is "Multiple slide scanner 3600" and it works fine with Silverfast AI studio 6.6.

Any idea?

Tanks in advance.

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LSI_Ketelhohn
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Re: Silverfast 8 demo - no source image

Postby LSI_Ketelhohn » Tue Feb 12, 2013 5:01 pm

Dear customer,

you probably are using an older driver.
Are you using Windows?
Then please take a look at this FAQ entry.

Kind regards,
Arne Ketelhohn.

clodomir
Visitor
Posts: 2
Joined: Mon Feb 11, 2013 10:01 am
Scanner: Reflecta Digitdia 5000
SilverFast Product: Ai Studio
SilverFast Version: 6.6

Re: Silverfast 8 demo - no source image

Postby clodomir » Tue Feb 12, 2013 6:33 pm

Thanks for your reply, problem solved.


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