Silverfast 8.8.R10 cannot find scanner

[Mario]

I am using Silverfast 8.8.R7 with Plustek 8200i SE. SO is Mac OS High Sierra 10.13. When I try to update to any newer version of Silverfast, the software stops recognizing the scanner. I have updated the scanner with the latest drivers (april 2017) but Silverfast still cannot identify the scanner so I am forced to go back to version 8.8.R7.

Is there any solution?

[LSI_Ketelhohn]

Dear user,

SilverFast contains the most recent driver. Do not install the patch from the Plustek website.

Try the following:
First, reset SilverFast using the red button in the Welcome screen service dialog.
Then, uninstall SilverFast using the "uninstall SilverFast 8.app" in
/Applications/SilverFast Application/SilverFast 8/

Then, delete the Plustek****.framework files in
/Library/Frameworks/

After that directly install the latest SilverFast update from our website. Our updates are always full installation files.

Kind regards
Arne

[Laney@laneyc.com]

I have done this--still does not work, I recently purchased SilverFast HDR--- and it works perfectly except that it will not recognise any scanner on my computer--running Mac OS 10.13.2

[LSI_Ketelhohn]

Dear user,

SilverFast HDR (Studio) is not a scanning software. It is our post-processing software for HDR(i) RAW archive scans and digital images.

Kind regards
Arne

[Laney@laneyc.com]

Thanks Arne--I am new to this software system--- I did buy the proper scanning software last night, thanks