Silverfast 6.0 quitting Photoshop7.0, winXP

Problems with installing SilverFast

cpople
SilverFast Beginner
Posts: 10
Joined: Wed Aug 28, 2002 5:41 pm

Silverfast 6.0 quitting Photoshop7.0, winXP

Postby cpople » Wed Jun 18, 2003 6:55 pm

Hi

When I select Silverfast from the Import menu in Photoshop 7.0, I get the 'searching for devices' flash screen, then Silverfast and Photoshop abruptly quit to the desktop, without an error. They just disappear. I'm using the latest version of Silverfast (I've just downloaded it) and the latest Epson scanner drivers for my Expression 1680. The Epson Twain Pro import plugin works fine.

I've tried reinstalling the scanner drivers and Silverfast.

Has anyone had a similar problem and know how to fix this? It's driving me crazy.

Chris

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LSI_Flyvbjerg
LSI Staff
LSI Staff
Posts: 666
Joined: Mon Feb 04, 2002 1:00 am
Location: Kiel

Postby LSI_Flyvbjerg » Thu Jun 19, 2003 6:59 am

Dear Chris.

Please contact the support team at: http://www.silverfast.com/problemreport/en.html.

Eric.


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