SF SE V6.4(?) scanner not found OSX

Problems with installing SilverFast

afripix
Visitor
Posts: 4
Joined: Mon Aug 17, 2009 10:01 am
Scanner: v500, v750
SilverFast Product: SE

SF SE V6.4(?) scanner not found OSX

Postby afripix » Mon Aug 17, 2009 10:05 am

hello,

just installed SF that came with my epson v700 to use with my second scanner, epson v500, but scanner is not being found. what should i do?

thank you.

LSI_Morales
SilverFast Master
SilverFast Master
Posts: 1430
Joined: Mon Oct 22, 2007 9:33 am

Re: SF SE V6.4(?) scanner not found OSX

Postby LSI_Morales » Mon Aug 17, 2009 11:22 am

Dear afripix,

according to your Title:
afripix wrote:SF SE V6.4(?) scanner not found OSX


You are using SilverFast v 6.4, the first thing you should have in mind in this case is that version 6.4 of SilverFast is not compatible with Leopard.

The second thing is that SilverFast is designed to work precisely with only one scanner model. It means that you need to purchase another serial number which contains precise information about your V500 and install the right module for your scanner.

Cheers
Alejandro Morales

LaserSoft Imaging
Media manager, Software testing


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