SF doesn't detect scanner

Problems with installing SilverFast

Comicart
Visitor
Posts: 1
Joined: Thu Dec 08, 2016 8:12 pm
Scanner: Microtek MRS 3200A3
SilverFast Product: SE
SilverFast Version: 6.6

SF doesn't detect scanner

Postby Comicart » Thu Dec 08, 2016 8:26 pm

I am using SF (UScan-SE).8ba on a Win10 computer connected to a Microtek MSR3200A3 scanner.

Connected via USB.
My computer recognizes the scannner and can scan using Windows drivers. But when I launch SilverFast Launcher, it it doesn't list the scanner. I tried the probe with no response.

Any help would be appreciated.

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LSI_Ketelhohn
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Posts: 4283
Joined: Wed May 28, 2008 11:19 am
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Location: Kiel, Germany
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Re: SF doesn't detect scanner

Postby LSI_Ketelhohn » Fri Dec 09, 2016 5:53 pm

Dear user,

I am not sure which scanner model you are talking about. But apparently you are using an outdated SilverFast version which is not supported on Windows 10.
Please check our website if your scanner is still supported.

Kind regards,
Arne


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