Serial number not accepted in Silverfast 8

Problems with installing SilverFast

Boknaflu
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Posts: 1
Joined: Sun Feb 05, 2017 8:54 am
Scanner: Epson v700
SilverFast Product: SE

Serial number not accepted in Silverfast 8

Postby Boknaflu » Sun Feb 05, 2017 9:20 am

Hello i have a problem

I bought SilverFast SE Version 8.8 (Epson Perfection V500 / GT-X770), 2 February. And it worked fine , but now I've switched to a new scanner, Epson Perfection V700. What have i done wrong, i have to log in with serial number and now Silverfast dont accsept the serial nr i received by mail ?

Best regards Odd Jakob

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LSI_Ketelhohn
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Location: Kiel, Germany
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Re: Serial number not accepted in Silverfast 8

Postby LSI_Ketelhohn » Mon Feb 06, 2017 5:27 pm

Thank you for your interest in LaserSoft Imaging's software products!

SilverFast is developed specifically for each command set and chipset of a given scanner model range in order to achieve our goal: optimal scanning results.
Thus you cannot use a SilverFast Version developed for one scanner for a different one, even if the scanners in question come from the same manufacturer.

However, as an established customer with SilverFast you are eligible to buy another version of SilverFast for a discount price.
You can directly purchase an additional license through our web store.
Simply select "Additional license" for the license type and enter your existing scanner data.

Or contact our sales (sales@silverfast.de) for further information.

Best regards,
Arne


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